Excellent
Based on 2,245 reviews
GoGoMeds4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,245 approved reviews, newest moderated first
Tammy W.
Every time I call everyone is very nice and very helpful. They're always trying to make sure that I get my prescription filled and sent to me as soon as possible. It helps that I live in KY.
Reply from GoGoMedsJan 14, 2021
Dear Tammy, Thank you for the great review! Ron RPh
beth L.
I don’t think I received my shipment yet. I just got a call back from Gogo meds with tracking info (coming tomorrow evening) with a discount on my next order for inconvenience.
Reply from GoGoMedsJan 14, 2021
Dear Beth, The USPS was very slow the last 90 days. Sorry for the delay. Ron RPh
Eric
Order took 10 days from the time I ordered to actually ship. Every time I called I got the runaround telling me that it had already shipped. Overall it took 14 days from order to receiving meds. I had another local pharmacy call to try and obtain the prescription and they had to call 4 different times and were told the prescription would be transferred, which it never was. Will never order here again.
Reply from GoGoMedsJan 14, 2021
Dear Eric, Sorry for the delay. The typical slow down is receiving the prescription from the doctor. Once we have it we are quick but in Dec USPS shipping was slower than usual. Sorry again for the delay. Ron RPh
Anna-lisa
I was very impressed with your service. The medication arrived in a timely matter and when I had questions about the website, you responded quickly and were very helpful.
Reply from GoGoMedsDec 21, 2020
Dear Anna-lisa, Thank you for the great review! We think our model is the pharmacy service of the future. Thanks Ron RPh
Rachel J.
This service has saved us so much money on our prescriptions. Further, the staff on the phones always do a great job and are very personable. My only complaint is that when we receive notices that scripts are being sent or refilled, there is no way (at least that I've discovered) to identify what script it is. Thus, the notices at least let you know that something is coming, but they are not much more help than that.
Reply from GoGoMedsDec 21, 2020
Dear Rachel, Thank you for the great review! We are prohibited by law to mention the drug on shipping follow ups just to keep drug information private. We will do all we can to keep you properly informed. Thanks Ron RPh
Satisfied C.
I ordered a prescription refill 12 days ago and still have not received it. Surprised I was asked for a review. Follow-up: Customer service contacted me immediately to resolve the issue. USPS was experiencing a system-wide issue with parcel delivery. Prescription was received the following day.
Reply from GoGoMedsJan 4, 2021
Dear Satisfied Customer, USPS was slow in December, I’m glad the prescription came the next day. Thanks Ron RPh
Andi O'Donnell E.
Best price for a medication not covered by insurance. BUT it took 10 days in transit before it arrived at my doorstep. Fortunately the weather was cool...as I know it was sitting in trucks and uncooled facilities for quite some time. If this were summer it would be 1 star and I would be pretty mad. I don't like medications sitting in my mailbox all day, let alone 10 days in transit. Yes, this is USPS and not Gogomeds but they are the ones choosing USPS. Perhaps UPS or Fedex a better choice for medications.
Reply from GoGoMedsDec 15, 2020
Dear Andi, We agree, normal shipping time is 3-5 days. This time of year, even 10 days is extreme for USPS. They blame an increase in packages plus Covid. We use UPS and FedEx also, especially if you want expedited shipping. Thanks Ron RPh
Fred R.
The price I país was $40 less than what my prescription plan would have paid.
Reply from GoGoMedsDec 15, 2020
Dear Fred, Thanks for the great review! We try to have the lowest prices in the country powered by our buying power as we grow. Thanks Ron RPh
