Poor
Based on 681 reviews
Gold and Cherry2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gold & Cherry, Delaware USA based company since 2014. Innovation awards winner for designing and creating one of a kind smart solutions for Apple products including Smart cases for the iPads, iPhones and the Apple watches as well as premium keyboards, hubs, desk station and other accessories.Why US? GoldandCherry.com Provides professional hardware and professional customer service to provide 100% satisfaction guarantee for our clients along with3-8 days Super fast Free shipping from 🇺🇸 USA for Domestic & Worldwide orders.Want to consult with our iPad specialist?Email [email protected] +1 (302)278-0255
Gold and Cherry (goldandcherry.com) has 681 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
681 approved reviews, newest moderated first
customer
I was so sure that my refund had not been credited to my account but after being reassured I rechecked my old statement & saw rage credit. Very happy.
Reply from Gold and CherrySep 6, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
jason james M.
2 months passed warranty and my 280$ gold watch band is half silver, offered a 25% discount to purchase again. no thx
Reply from Gold and CherryAug 31, 2023
Hi Jason. I'd like to bring to your attention that the watch band you've acquired is crafted with a gold-plated finish. It's essential to be aware that this plating can experience a reduction in its shine over time and may exhibit slight tarnishing. This phenomenon occurs due to the interaction of the gold with moisture and the air, ultimately resulting in oxidation. It's important to note that as you wear the watch, it's natural for particles such as dust, dirt, and oils from your skin, moisturizer, and fragrances to accumulate on the gold plating. This accumulation can contribute to the gradual loss of luster, leading the jewelry to appear less vibrant or even darker in color. To maintain the splendid appearance of your watch band, we recommend periodic cleaning using a mild jewelry cleaner and a soft cloth. By doing so, you can help preserve the brilliance of the gold plating.
Richard A.
Elle in customer support was fantastika!
Reply from Gold and CherryAug 8, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Sheila
I had a dispute about a refund that was offered online that the site would not allow me. An item was offered for $49.00 online, yet it showed of as $69.00 when I went to pay. I tried to log on repeatedly and got the same result. I made a note of this when I was notified that my order was on it’s way. Thank you for giving me my $20 refund. I am very pleased with your service and can’t wait to get my items.
Reply from Gold and CherryAug 8, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
James
The first iPad Keyboard I received malfunctioned and was immediately replaced Gold and Cherry. Customer service was very responsive.
Reply from Gold and CherryAug 8, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Jules G.
Elle was very responsive to my issue and questions regarding my keyboard. It was a pleasure corresponding with her, a true professional.
Reply from Gold and CherryAug 8, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Amy
I loved my G&C keyboard case for my IPad, it basically made my laptop obsolete when traveling, so easy to use. However, one morning I spilled coffee on it and a few of the keys didn't work. I contacted support, knowing that the coffee mishap was on me and I probably didn't have any hope of replacing it without buying another. They immediately helped me buy another and offered a discount, which was going above and beyond. Support was very prompt and extremely helpful. Gold and Cherry, you have a customer for life. 5 stars!
Reply from Gold and CherryAug 8, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Jerry T.
Service was excellent - my query on usage of the 7 in 1 USB data hub was answered promptly and the issue was cleared up
Reply from Gold and CherryAug 8, 2023
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
