Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Tom
Everything was explained clearly and concisely. Questions were answered with thoroughness. The time spent was not wasted and was geared to to answer questions or inquiries asked and anticipated.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Rick B.
It has been several years since opening an IRA account with GoldStar Trust Company. My memory needed refreshing. Concerns over metals storage and mechanics of money transfer/metals purchase were answered. Emails sent to acknowledge receipt of transfer request and transfer completion were quick and timely.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
customer
Extremely difficult to log in to account
Reply from GoldStar Trust CompanyApr 1, 2024
Management reached out to client
customer
Everyone was very attentive with the whole processes.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
customer
Walked me through every detail, very helpful. Able to answer all my questions
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
CINDY
Very helpful at all stages.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Claire B.
Setting up my online account was easy and took very little time.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Henry W.
Transfered part of my IRA into a gold IRA thru birch gold and goldstar trust. No hassle. Timely.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
