customer
Very professional
Very professional
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!

Great
Based on 795 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
customer
Very professional
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!
customer
Process of transferring from an IRA to a gold IRA was simple and the team helped me with every step.
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!
Elizabeth K.
I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!
customer
The process was handled quickly and efficiently, with timely feedback and communications.
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!
customer
I have two accounts that were supposed to be converted. We took care of one and I was supposed to get a call to take care of the other, but that never happened.
Reply from GoldStar Trust CompanyFeb 26, 2024
Management will be reaching out.
Kirk
was very easy to set up thru e-mail and just a couple phone calls.
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!
Ernest
Goldstar was impressive in all areas critical to helping me set up my Self-directed IRA. Responsive, great follow-up, and walked me through any questions I had. From account creation to full funding was only 4 days! Andrew Gonzales was my contact person. Kudos to him.
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!
Aidan
The representatives I dealt with were all very helpful and informative. Although there was initially a delay in my transfer, they reached out right away and we resolved the minor issue very easily. My transactions were completed efficiently and quickly shortly after.
Reply from GoldStar Trust CompanyFeb 26, 2024
Thank you for the review!