Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
customer
Since i invested i have done nothing but lose thousands of my retirement money.
Reply from GoldStar Trust CompanyMar 20, 2025
Thank you for taking the time to leave a review. A member of the management team will be reaching out to you.
Linda L.
My husband and I have used Goldstar Trust to manage our IRA account for several years. We have found them very competent and always willing to explain things when we have a question. They have a great digital system where you can fill out forms online. This makes transactions very easy and quick.
Reply from GoldStar Trust CompanyMar 17, 2025
Wow! Thank you for your wonderful review. We are so happy to be of service to you and look forwarded to many more years of continued partnership with you and your husband.
SUSAN A.
I am still waiting for information back from Tony and Andrew.
Reply from GoldStar Trust CompanyFeb 19, 2025
Thank you for taking the time to leave a review. I will notify Andrew that you need to hear from him.
John S.
I was contacted multiple times during my transfer of funds ensuring all was well. I made a few calls to customer care and was helped promptly.
Reply from GoldStar Trust CompanyFeb 18, 2025
We are so pleased to hear of your positive experience. Thank you for taking time to leave your review.
Keith N.
Excellent help on the phone. My transfer of funds from my regular IRA with another company to my GoldStar precious metals IRA was competed in 2 days, which was outstanding. The phone wait to talk to someone was long; but the system does give you option to hold your position in the que and get a call back.
Reply from GoldStar Trust CompanyFeb 13, 2025
Thank you for the review. It is always beneficial to see that our system has worked well for our clients.
Ron L.
Great service
Reply from GoldStar Trust CompanyFeb 12, 2025
We strive to give our customers a positive experience. We are pleased to hear we are accomplishing our goals. Thank you for leaving a review.
Customer
It was very easy to sign up.
Reply from GoldStar Trust CompanyFeb 12, 2025
Thank you for taking time to leave a review. We look forwarded to helping you further in the furure.
Robert
I'm new with Gold Star Trust not enough experience yet.
Reply from GoldStar Trust CompanyFeb 7, 2025
Thank you for the review. We hope to exceed your expectations.
