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GoldStar Trust Company Reviews | Read Customer Reviews of goldstartrust.com

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Money & Insurance
Investments & Wealth
GoldStar Trust Company

GoldStar Trust CompanyReviews of goldstartrust.com

Investments & Wealth
701 S Taylor, LB110, Amarillo, Texas

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4.4

Great

Based on 795 reviews

GoldStar Trust Company4.4

Reviews795 About Contact

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Rating breakdown

5 star77%
4 star8%
3 star3%
2 star3%
1 star10%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoldStar Trust Company

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.

GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: goldstartrust.com
Website: goldstartrust.com
Category: Investments & Wealth
Location: Amarillo, Texas
Listed on Folks Told: 2026

Contact & location

(800) 486-6888
goldstartrust.com
info@goldstartrust.com
701 S Taylor, LB110Amarillo, TX 79101

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 87% of reviews.
Most recent review: October 2026.

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GoldStar Trust Company reviews

795 approved reviews, newest moderated first

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Steve S.
Feb 27, 2023
Easy to talk with
Easy to talk with. More paperwork than I anticipated. Super friendly representatives who k ew answers to my questions!
Reply from GoldStar Trust CompanyMar 22, 2023
Thank you for your review!
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Robert K.
Feb 27, 2023
Prompt
Prompt, clear communication
Reply from GoldStar Trust CompanyMar 22, 2023
Thank you for your review!
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R E.
Feb 23, 2023
Customer rep
Customer rep was very helpful in answering my questions and guiding me through the process of my transaction.
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John F.
Feb 23, 2023
Andrew Gonzales made the difference.
Representitive Andrew Gonzales made a very difficult and long drawn out situation easy to undersand and relieved the anxiousness. His communication skills and timeliness of his interaction was not only very much appreciated but showed his professionalism and exhibited, above and beyond, what true customer service looks like. I will, because of Andrew, be recommending GoldStar Trust to my friends and associates.
Reply from GoldStar Trust CompanyMar 22, 2023
Thank you for your review!
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Marty M.
Feb 23, 2023
Service was excellent.
Service was excellent.
Reply from GoldStar Trust CompanyMar 22, 2023
Thank you for your review!
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Bones
Feb 22, 2023
Exceptional care
I have a personal relationship with my dealer, always answers my calls, tries to get me the better deal and is always available.
Reply from GoldStar Trust CompanyMar 22, 2023
Thank you for your review!
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Frank P.
Feb 21, 2023
My funds arrived 5 days ago and no one…
My funds arrived 5 days ago and no one has reached out to help me invest
Reply from GoldStar Trust CompanyFeb 21, 2023
Apologies. Management will be reaching out to you.
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Diane
Feb 19, 2023
First Time using Goldstar and was very…
First Time using Goldstar and was very impressed and satisfied with the service.
Reply from GoldStar Trust CompanyFeb 21, 2023
Thank you for submitting a review!
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