Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
JF S.
ALL communication was clear, concise, thorough. Your representatives were prompt and courteous. Instructions were clear and follow-thru was precisely as indicated. Thank you! This is refreshing in this day and age!
Reply from GoldStar Trust CompanyJan 23, 2023
Thank you for submitting a review!
Bobbi B.
My experience was great. The whole process was educational and simple to understand.
Reply from GoldStar Trust CompanyJan 23, 2023
Thank you for submitting a review!
Jackie
I started an IRA with Goldstar and transferred some money from my traditional IRA with the intension of buying gold. I never got assistance to log into Gold Star or assistance on what kind of gold to buy. Maybe the holidays interfered with communication but I feel lost.
Reply from GoldStar Trust CompanyJan 10, 2023
Management will reaching out to you today. We apologize for any inconvenience.
A.Hernandez
working on the phone with them was very easy, they answered all my questions and were patient with me being new at this and having no experience.
Reply from GoldStar Trust CompanyJan 10, 2023
Thank you for submitting a review!
Phil
Super Easy to setup and very helpful!
Reply from GoldStar Trust CompanyJan 10, 2023
Thank you for submitting a review! We appreciate you.
A E.
All the people I encountered, Paige and Sean were fantastic and patient. I dealt with mostly Sean!
Reply from GoldStar Trust CompanyJan 10, 2023
Thank you for submitting a review!
Bernie A.
Representative made switching funds very easy. Everything I wanted to do was made easy and the transaction was made very understandable.
Reply from GoldStar Trust CompanyJan 10, 2023
Thank you for submitting a review!
customer
It was great . All agents were very knowledgeable and explained things thorough,
Reply from GoldStar Trust CompanyJan 10, 2023
Thank you for submitting a review!
