Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Cindy
The help Received with regards to my acct where above the call of duty. I am thankful for her patience and knowledge to navigate me thru.
Reply from GoldStar Trust CompanyAug 31, 2022
Thank you for the 5 stars. As a valued client, we look forward to taking care of your needs in the future.
Bobbe R.
Knowing nothing about precious metals, I tried Birch Gold. I had to transfer funds from one IRA into theirs. With their assistance, it was really easy. They’ve explained everything to me along the way, and I’ve been quite satisfied with their knowledge and service. I’d definitely recommend this group!
Reply from GoldStar Trust CompanyAug 31, 2022
Thank you so much for your review! We are here to help!
TLF
Easy to use and prompt answers to questions.
Reply from GoldStar Trust CompanyAug 31, 2022
Thank you for the 5 stars. As a valued client, we look forward to taking care of your needs in the future.
Larry T.
Good fast service. Friendly staff
Reply from GoldStar Trust CompanyAug 31, 2022
Thank you so much for taking the time to share your feedback with our team at GoldStar Trust Company. It's great to know that we continue to provide our customers with everything they need.
Not H.
Bad Customer Service. I am going to move my account if I can ever get ahold of anyone. Also if you email them you don't get a response. Are they still open for business or did they close down. I will be contacting BBB.
customer
Great experience! Tina & Jay were awesome to work with on my rollover & purchase. Both are very knowledgeable
Reply from GoldStar Trust CompanyAug 28, 2022
Thank you for your five star review. We are delighted that we could serve you!
Linda P.
Great help from Paige Moreno on setting up our Birch gold account.
Reply from GoldStar Trust CompanyAug 28, 2022
Thank you so much for taking the time to share your feedback with our team!
Janice
Very professional. Easy to understand.
Reply from GoldStar Trust CompanyAug 26, 2022
Thanks so much for taking the time to share this feedback. We look forward to serving you.
