Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About GoodLife Home Loans
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
I originally contacted 5 reverse mtg. companies. Goodlife had the best numbers for me. When I was blessed with Chris Lee as a counselor I knew I had the right company!!! He kept us informed and answered ALL questions. This is not what most people do everyday so a good counselor is key especially dealing with seniors and their homes!!!
I wish you well and make sure you keep Chris employed.
Bob Wall
Reply from GoodLife Home LoansJul 10, 2020
Thanks, Robert. Chris Lee is special. So are you. We appreciate you and your referrals and your devotion to GoodLife. We really appreciate you and are grateful to have great customers like you. We are so lucky.
JJ
Joe J.
Fast service Dave explained everything…
Fast service Dave explained everything and worked with us thanks
Reply from GoodLife Home LoansSep 5, 2019
Hi Joe,
Thanks for leaving a 5-star review for Dave Schulte and GoodLife Home Loans. We pride ourselves on great service and fast loan funding times.
-GoodLife Home Loans
BV
Babs V.
Above and beyond service!
I wish I could give more than five stars, it’s a really great company and the people who helped me were excellent! I really appreciated that they went through everything with me in detail, making sure I understood what was happening, each step of the way. When they said they were going to do something, they did it, and they did it on time.
For example, the gentleman who gave us the required classes was very patient and explained things in detail; he made sure we understood the process.
Joyce Lau, the notary that came to my house, was very, very good. She was detailed, and she answered all our questions. She explained every step to me and my daughter-in-law (who was helping me). I would highly recommend her.
And last but not least, Chris Lee, is the BEST! He is absolutely wonderful, very patient and he helped me A LOT. Chris was the one who would always call me. Not only did he leave clear, detailed messages, he would always double check to make sure I got his messages.
I am very bad with computers and I had my daughter-in-law and other sister helping me too. Chris was a team player and went above and beyond to make sure we all knew what was going on, since he knew they were helping me. As new details would come up, he immediately called me or texted me or emailed the girls. And that was very, very special to me. I trust him completely, and I highly recommend him!
Thank you all for your excellent customer service and support! God bless you :)
Reply from GoodLife Home LoansAug 6, 2019
Hi Raquel,
Thank you for leaving such a detailed review since it truly highlights how we work with our borrowers to help them with any unique circumstances. We also wish you could give us more than 5-stars! We wish you the best in your retirement and with your reverse mortgage.
-GoodLife Home Loans
TS
Thomas S.
Chris with good Home was very helpful…
Chris with good Home was very helpful for me getting a reverse mortgage It took great patience getting all the paperwork, new insurance, clearing up a past debt, and such There were several delays and not by him, but because of other factors. Through all of this he stuck with me. When everything was over I felt like I had won the lottery. I’ll sorts of paperwork and emotional stress was now lifted from me
Tom Stanley
Sarasota, Florida
Reply from GoodLife Home LoansJul 30, 2019
Hi Thomas,
Thank you for leaving such a positive review. It is great to hear that Chris did everything needed to put all aspects of your reverse mortgage in order. Getting a reverse mortgage is life-changing for our clients and having you describe it feeling like winning the lottery makes it seem like the right decision for you.
-GoodLife Home Loans
MD
Marianne De La G.
Good Life Home Loans was a pleasure to…
Good Life Home Loans was a pleasure to work with.
I worked with Dawn Bestafka. She explained every part of the process in detail. She was very responsive and quick to return calls to all of my questions. I was very happy with Good Life.
I would recommend Good Life Home Loans to everyone.
Reply from GoodLife Home LoansJul 22, 2019
Hi Marianne,
Thank you for leaving a review of GoodLife and Dawn. One of the highest compliments we can receive is to hear that you would recommend us to others. It is our goal to provide this level of service to all our borrowers.
-GoodLife Home Loans
BA
Brian and Nina B.
Our Experience Was Perfect
When we decided to look into a Reverse Mortgage, we searched various companies and read many reviews. The same thing was noted over and over again - just the barest of information given, communication was not forthcoming after the initial request, took months for us to finally close - I could go on. What my husband and I encountered was an individual, Dawn, who answered our questions from day one, and every other time a question came up she made herself available to us. We were explained each and every step. Our experience was painless - our experience was quick - our experience was one everyone probably hopes for when deciding on a reverse mortgage.
Reply from GoodLife Home LoansJul 19, 2019
Hi Brian and Nina,
Your review of Dawn and GoodLife is a great complement. We make sure everything is fully explained and focus on providing complete communication during the entire process. We're happy you ended up with GoodLife after searching through various other companies.
-GoodLife Home Loans
DA
Dan A.
Thank you Dawn Bestafka for making this…
Thank you Dawn Bestafka for making this experience for our future so much easier! Every step of the way - she was always there guiding us & answering any questions with such professional & personal caring! Dawn always took the time to go over things with us more than once if our understanding wasn’t completely clear! She definitely was always on top of everything & ALWAYS kept us very well informed every step of our process! We truly are stepping forward having made an amazing friend with this incredible lady! Thank you again Dawn, for beinging such a caring & positive person to work with. We fRECOMMEND this SPECIAL lady for anyone thinking of this process!
Reply from GoodLife Home LoansJul 19, 2019
Hi Dan,
Thank you for leaving this great review for Dawn and GoodLife. We work hard to make sure everyone has an experience similar to the one you describe - keeping people informed every step of the way.
-GoodLife Home Loans
AC
Aurora C.
Dave Schulte made the process really…
Dave Schulte made the process really smooth. My loan funded in three weeks, I think unheard of in the reverse mortgage world. Would definitely recommend to anyone I know thinking of getting a HECM loan.
Reply from GoodLife Home LoansJul 8, 2019
Hi Aurora,
Thanks for leaving a review for us. We are very proud of our commitment to making the reverse mortgage process as smooth and fast as possible. It can typically take months to go from start to funding with a reverse mortgage, but you can see we're able to move faster than that.
-GoodLife Home Loans