Excellent
Based on 403 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
403 approved reviews, newest moderated first
Rick P.
Chris Lee is a real pro. He made this whole experience easy!!! He made himself available at all times if I had any questions, walked me through everything.
Reply from GoodLife Home LoansJun 27, 2019
Hi Rick, Thanks for leaving this review. We work hard to make sure every borrower has a great experience like the one you described. -GoodLife Home Loans
Lloyd V.
Chris Lee was very helpful when it came to explaining step by step procedures when it came to the reverse mortgage. He answered all my questions quickly and efficiently.
Reply from GoodLife Home LoansJun 24, 2019
Hi Lloyd, Thank you for leaving a review. We work hard to make sure people know every step to getting a reverse mortgage and answering all questions that come up along the way. -GoodLife Home Loans
Judi B.
The entire process was seamless. Dave Schulte was always available and ready to answer any questions. Dave constantly kept me apprised of the status and what to expect next. He followed up after each step. It went through rapidly due to his professional oversight. Thanks Dave!
Reply from GoodLife Home LoansJun 24, 2019
Hi Judi, Thanks for your feedback. We make sure to answer any questions along the way to getting a reverse mortgage. It is our goal to provide the best education to our clients in the industry so they have a smooth experience like yours. -GoodLife Home Loans
Ed D.
Dave Schulte was our advisor for our reverse mortgage. The experience we had was fantastic. Everything was explained and went smoothly. We were traveling in our RV for a 30 day trip. We live in California and Dave arranged for the final signing in Utah at our RV site. Thank you Dave. Ed & Virginia Dingman
Reply from GoodLife Home LoansJun 21, 2019
Hi Ed and Virginia, Thanks for providing feedback. We try to be as flexible as possible and do everything we can to meet the special requirements of our customers. Great to hear your signing could be arranged even though it was in another state. -GoodLife Home Loans
Sara C.
I worked with Chris Lee, and could not have found a better person. He answered my many questions, even when I asked them three or four times. The time difference was a little hard, so a lot of return call was made. Chris is the type of person who you wished were you, next door neighbor,
Reply from GoodLife Home LoansJun 17, 2019
Hi Sara, Thanks for the feedback. Education and answering questions is a very important part of getting a reverse mortgage, so we make sure to spend as much time on that as needed. We are located in California but work hard to make any time differences as small an issue as possible. -GoodLife Home Loans
Barbara F.
Dawn Bestafka was our loan officer. Dawn is very good at what she does. The first impression i had of Dawn was that she new her stuff! She explained everything in detail through the whole process. Dawn is awesome, she did a excellent job and i would recommend her to anyone. Thank you for everything. Great experience!
Reply from GoodLife Home LoansJun 17, 2019
Hi Barbara, Thanks for sharing your experience with Dawn and GoodLife Home Loans. Happy to hear getting a reverse mortgage with us is something you would recommend to anyone. -GoodLife Home Loans
N W.
Dawn Bestafka was awesome --she stayed in contact, explained things in terms I understood, and kept things moving so that everything was accomplished in a very timely manner. I couldn't ask for a better loan officer and I would definitely recommend her.
Reply from GoodLife Home LoansJun 3, 2019
Hi, Thank you for sharing your interaction with GoodLife and Dawn Bestafka. We always make it a priority to be easy to contact and to move your loan forward quickly. We are very happy to hear your experience was a positive one. -GoodLife Home Loans
Patricia H.
I have worked with many mortgage and financial companies over my life, and I must say that this was the most honest, enjoyable process ever. Chris Lee is an outstanding person and advisor. His care and personal attention was incomparable. He was with me every step of the way -- answering all my questions, explaining things in detail, understanding of my concerns and issue. And always, very accessible. I would recommend him highly, and GoodLife as a fantastic company to work with. My reverse mortgage was official today!
Reply from GoodLife Home LoansJun 3, 2019
Hi Patricia, Thank you for sharing your experience with GoodLife Home Loans and Chris Lee. We take great pride in providing the type of service you described. It is our pleasure to help seniors understand how a reverse mortgage works and then to help secure the best option for clients where it best fits their situation. -GoodLife Home Loans
