Rhoda
The process was so easy and saved me so…
The process was so easy and saved me so much money for my medication Thanks
Reply from GoodRxSep 12, 2026
Thanks for letting us help you save, Rhoda!

Great
Based on 4,044 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find savings
GoodRx (goodrx.com) has 4,044 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Rhoda
The process was so easy and saved me so much money for my medication Thanks
Reply from GoodRxSep 12, 2026
Thanks for letting us help you save, Rhoda!
AR
Awful! I have tried canceling my subscription numerous times and everytime I receive an error stating that there was a problem with my request. I have had to dispute the charges with my bank three times now. Considering canceling my credit card because of this shady company that has done nothing to save me money!
Reply from GoodRxSep 1, 2026
Thank you for bringing this to our attention, we would like to investigate further. Please give us a call at 855-268-2822 or email us at [email protected] with your full name and account information.
Mark
Everything was easier than expected.
Reply from GoodRxSep 19, 2026
That's fantastic to hear, Mark!
Julie
I was change several months for a monthly subscription I never signed up for or used
Reply from GoodRxSep 1, 2026
Thank you for bringing this t o our attention, Julie. Using the information you provided we were able to locate your cancelled account. We will be providing you with a refund, but please note refunds can take 5 to 10 business days to complete depending upon your bank's processing times.
DR
Placing the initial order and picking up prescriptions works. Any changes, or cancelations are a major headache. After canceling, they still continue to pull monthly fees. Poor customer service and platform processes that need to be worked out. Would not recommend.
Reply from GoodRxSep 1, 2026
We're sorry your experience was not the best. We would be happy to provide you with any additional assistance. Please give us a call at 855-526-3318 or email us at [email protected]. We're available Monday through Sunday from 6am to 9pm CT.
Juana G.
It was a good experience, it help a lot to my health
Reply from GoodRxSep 16, 2026
We hope you are doing well, Juana!
Susan
I payed my monthly 39.00 fee per usual even though I was unable to afford a refill of my Zepbound .5 mg injectable vial. However when I asked for a refill 3 weeks later they changed my prescription semaglutide 2.5 mg. I messaged back my request to resume .5 Zepbound and still waiting.
Reply from GoodRxSep 1, 2026
Thank you for bringing this to our attention, Susan. We would like to look into this further, please give us a call at 855-526-3318. We'd be happy to help!
Jackie P.
Communication and trying to actually talk to anyone is hit or miss. You never get the same person and there is a huge lack in follow up and trying to make anything right. Multiple times the wrong form of delivery was sent to the pharmacy and all they ever told me was it was right and the pharmacy received it. Pharmacy had no records of the correct form being sent and when they tried to reach out, no one ever responded and it’s been weeks! Canceled my membership after never getting a response besides we sent it.
Reply from GoodRxSep 1, 2026
We're sorry your experience was not the best, Jackie! For assistance, please give us a call at 855-526-3318 or email us at [email protected]. We'd be happy to help!