Go Real TravelReviews of gorealtravel.com

I am writing this review to help people like me who are apprehensive about dealing with an online company. Go Real Europe is completely legitimate. We had a wonderful trip with no problems. The hotels were terrific in great locations. The tours we signed up for were very good. We travelled on our terms but the directions and pre-purchased tickets made it stress free. My only advice is we should have paid more attention in the initial planning as we discovered we only wanted to do about 80% of the itinerary. But we easily found other things to do in their place. Highly recommend this company. We will be using it for our next trip to Europe

My husband and I just spent 3 weeks In Poland and Slovakia. We wanted a customized trip to do it. And we had the perfect one planned by Myles Rieger at « Go Real Travel ». He looked at every details so that it fits our requests and needs. Our itinerary was well balanced between organized/accompanied tours/activities and free time to visit by ourselves. The 145 pages info document that we received by internet 3 weeks before our trip was a great help! Drivers for transfers were on time and very cautious. Hotels were well chosen, located very centrally. Guides were very professional, knowledgeable and pleasant company. We learned a lot about these 2 countries and their people. The guides made us appreciate and love their country. Simona in Bratislava, Anita in Krakow, Arek in Worclaw, Agnieszka and Piotr (Peter) in Warsaw were very generous with their time and the information they gave us was so pertinent...very interesting guided tours. Anita reserved in advance the entrance at Schindler Museum in Krakow so that we avoid waiting in line. We greatly recommend « Go Real Travel » and we would use them again if we travel where they provide services.

This company did an absolutely wonderful job planning our trip to Prague, Vienna and Budapest! My husband and I typically plan our own trips, but for this trip we were travelling with a relative that has limited mobility. We had at least one guided tour in each city and the tour included just the four of us, so we could go at whatever pace was comfortable for all involved. All of the guides were SPECTACULAR...personable, professional and very knowledgeable! The hotels were fantastic and in great locations. GoRealEurope's explanations about public transportation made it easy to get around all three of the cities and it was practically impossible to get lost, using their detailed guides. We had some issues with the contracted transportation companies. On our last day (Friday) we did not get to the airport in time and missed our flight home. GoRealEurope sent an employee to the airport to help us with the process of re-booking a flight home (Monday). That left us stranded in Prague for the weekend. GoRealEurope booked hotel rooms for the weekend, at their expense. They offered to reimburse us for meals and sent us a refund to cover the additional airline ticket purchases. WOW...can you get any better customer service than that? I have already been spreading the word to other people and will definitely use them again in the future!

Had a good experience using this service. We worked with two travel consultants and the second one, Anna was very responsive to questions/concerns. The trip involved Berlin, Prague Nuremberg and Munich. All was organized very nicely and ran smoothly.The hotels were located quite nicely always close to public transit. The only concern we had was one of the suggested places in Prague had been closed for a year( outdoor beer garden) and we spent at least an hour walking to get there. Also breakfast was not included for all parties in all the places. This seemed to be dependent on who they booked the hotel through. Other than that all was good! Would recommend this travel service.

Go Real Travel set up the perfect trip for us and provided us with a detailed guide for every day of our trip. The guide provided directions for travel and daily excursions that provided such phrases as "with your back to the cathedral, walk to the right and take the second street to the left". We could not get lost. They also responded quickly to email questions and made immediate changes to our itinerary as requested. For example, just days before our trip, we decided that would like to see Vatican City in Rome, and within a few hours, Anna sent us an updated itinerary with those changes. We highly recommend Go Real Travel.

We would recommend this group 100%. Every one of our hotels was centrally located, as requested; and came with breakfast as requested. We are older and cannot keep up with most tour groups. Using gorealtravel.com allowed us to have a private half day walking tour in each location we visited. The guides were all outstanding, personable and knowledgeable. They accommodated our needs and walked at a pace we could keep up with. Most enjoyable. Our package included tickets for all the public transportation systems in each city and we had leftover tickets from each city. We also had private transport from each airport or train station to our hotel with return included. All the drivers were outstanding and helpful. Additionally, the company booked first class train tickets for us between two different cities and that was a fun way to travel. They booked every venue we requested and told us when it would be cheaper for us to book our tickets. We saved money using this company; but, more importantly, we were able to enjoy our trip and the venues we visited without being rushed. We did have one minor problem connecting with our driver at the Vienna train station so I called the emergency number gorealtravel.com had provided. My call was answered immediately and we were connected with our driver within 5 minutes. It was really nice to find out the help was there as promised.

I would give this 0 stars if I could. DO NOT waste your money with this group. They do not listen to what your requests are. They do not let you know your costs, its all in a lump sum. It is always bait and switch, and then tell you “it’s too late it’s already booked”. Thinking I am getting a 5 star hotel, then switched to another hotel, no where near the original hotel location where I was expecting to be and then get into a 2 star hotel. This happened in 2 cities. Then being way over charged for the 2 star hotel because they charge the 5 star price with no reimbursement. The private tours that you pay for are charged at private rate but then you are with 50 other people. Be very wary, you would be better off doing this all on your own. You also have to manage trips because the times on your agenda change the day before you are scheduled to go so if you plan anything else then you are screwed.

we enjoyed a 2 week trip to europe that included the cities of prague, vienna, and budapest. we don’t like to travel on a tour because there isn’t a lot of flexibility. i decided to hook up with go real travel. we could design our trip according to how many days we wanted to spend in each city. we were given a list of hotels for each city. they were very good. we chose each one according to our preferences. we upgraded to first class train tickets. they made all the arrangements. gave us more than enough transportation tickets for each city. we were also given a print out of every city’s things to do with detailed directions. it was easy for us to flip flop some excursions to other days or times. they provided personal tour guides for each city that were very knowledgable and a pleasure to spend time with. all in all it was a wonderful trip and we were glad that we chose go real travel. myles rieger was my main contact throughout the process. he provided the best customer service. joan mawby, cleveland, ohio