GoSiteReviews of gosite.com

Absolutely horrendous customer service if you try to cancel, they will run you in circles for months so that they can make a few extra bucks. My suggestion has one that got run around in circles for Months Go to their competitor this company is absolutely horrendous

When you try to cancel, they make you jump through hoops while continuing to charge you month after month after month. I requested cancellation every month after being charged again. After months of emails and complaining to different departments, I had to schedule a cancellation meeting. Only after months of not being allowed to cancel my service, they finally send me a cancellation form to fill out.

They kept calling several times a day and finally caught me in a vulnerable moment and I agreed to give their company a try at a lowered trial price. They said I could cancel at any time. I had built a website and because it was new it had low online visibility. They convinced me that they could build a better site and save me time and money. It took a lot of effort to enter all the information that I had already done with my own site. Once they launched the new site my visibility dropped even further down in the search results making my company practically invisible. I told them over a month ago that I wanted to cancel and they made me schedule a call to cancel. The only available date was weeks later, the day before my scheduled payment. They called 45 minutes late for our meeting and told me in order to cancel it would take 30 days and that I would be billed for those 30 days at their regular (non-trial period) rate. I blocked my card. I was told I could cancel at anytime and never told it would take 30days to do so. They are a perfect example of deceptive marketing and subscription based services. Buyer beware.

Do NOT use this company. I signed up, never went through their set-up process, used none of their services and then decided that I was premature in signing up with them. I cancelled services the second month. They never stopped charging me. I cancelled three additional times. They are still charging me nine months later. All of those times I have email receipts from them saying they received my cancellation and that I would no longer be charged. They still keep charging me.

A very bad service, they never have customer service, they also force you to be with them, because I have tried to cancel the subscription and this is not the option, it is really bad, I hope no one will use the services again

Currently working with a client to transfer their website over into their own solution. Their domain name was registered through GoSite and when asked to unlock to have it transferred, they threw a tantrum about doing so and threatened not to release the client's domain!! This is incredibly BAD for any company to do! They finally released it after a bunch of back and forth. But now it is a satuday and their is an error showing in regard to an Invalid SSL Certificate, which is on their end (has to be updated due to the domain transfer) and they are nowhere to be found. Client's website has already been down for over 48 hours due to this nonsense. Should've been a seamless transfer, but this is what happens when you work with shady companys. Do your research people!

I was talked into advanced placement for an additional monthly fee, which I signed up for, 3 months later, the website have not been visited by anyone for the last quarter, I called and some one replied that gosite screwed-up by not activating the advanced placement and they were going to give me a credit for one month and I should see a dramatic increase in the visits to my website, I told them that why one month of credit and you didn't do activation for 3 months, she told me that she will ask for more months but have yet to contact me I'm loosing patients with this company and I'm trying a different company now for a new website and If they are better; I will switch my account to them

Waste of money and time, go else where.