Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Rhythm Energy
Rhythm Energy is helping the Lone Star State shine by offering 100% renewable energy plans to Texans. Founded in January 2021, Rhythm is leading customers through the energy transition—sustainably—by engineering innovative products that truly empower customers, elevate their energy experience, and enhance their lives. In a few short years, Rhythm has already become the highest-rated, fastest-growing independent green energy provider in Texas. We’re, like, obsessed with our customers. Seriously. In an industry that’s treated people so poorly forever, we’re determined to pave a new future. We love treating you like humans with families, because we’re also humans with families.We offer a best-in-class customer experience, driven by technology, that keeps you informed and, most importantly, in control. We offer competitive, transparent electricity plans with no hooks or gotchas, and to treat you like a human being. Not a number. We offer only 100% green energy plans, because together, we can make a real, positive impact on the environment.We're Rhythm. Come join us.
Rhythm Energy (gotrhythm.com) has 324 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
I love that it was so simple and easy to apply I will recommend 100%
Reply from Rhythm EnergyOct 22, 2026
Thank you for your 5 star review and kind words! Providing great customer service is our top priority, and we're always here to assist you in any way we can. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to continuing to serve you in the future.
SU
Susan
When I joined I was told I would receive 1st bill in following month - this was not true
When I joined, I was advised first bill would be received in following month. This was not correct, I was billed 1 week later $52 for 4 days of electricity. This is outrageous, if the billing cycle had a cut of date I should have been advised. Also this should have been combined with the first bill as it eliminated the option to receive "over 1k kWh $125 credit.
Reply from Rhythm EnergyOct 13, 2026
Hi Susan, thank you for taking the time to share your feedback with us. We're sorry your first billing experience didn't match what you expected. Your billing cycle is set by your utility's meter read schedule, so depending on your start date, your first bill may cover only a few days of service before your next full cycle begins. We understand how surprising that can be, and we would like to look into this further, however, we are unable to locate your account. Please contact us directly at 346-440-0705 so we can review your account and usage credit eligibility with you and make sure everything is clear going forward.
AA
aaron
I ordered a kit and now trying to get…
I ordered a kit and now trying to get it picked up and I’m having a problem with the website. I’ve emailed the customer service 4 times and still no response. So far not impressed.
Reply from Rhythm EnergyOct 13, 2026
Hi Aaron, thank you for taking the time to share your experience with us. We are sorry to hear about the trouble you've had getting a response. We do want to clarify that we are a retail electricity provider and do not send out kits or arrange pickups, so it's possible this review was meant for a different company. We were also unable to locate an account under your name. If you are a customer with us and need assistance, please contact us directly at 346-440-0705 and we will be happy to help.
CU
customer
The customer service was very well…
The customer service was very well explaining very helpful just want to say they did a great job will recommend more people for yall service
JM
Jan M.
RHYTHM Electric-Not the Best & WHY
My contract with Rhythm for electric services started off with a fair price. But within 5 months my bill got larger AND I practice conservative habits like never leaving lights on & washing clothes before 9 am & after 10 pm & yet my bill kept climbing.
So I left them & RHYTHM is threatening me for
$375.00 AND On Demand too Threatening me with scarry Legal Notices & sending multiple follow up emails. I had just paid my monthly electric bill & then Rhythm sent their On Demand Bill for $375.00 within 48 hours.
My Previous energy company of CONSTELLATION whom I left early to use RHYTHM charged me 250.00, BUT accepted a $100.00 fee from me so we parted FRIENDS. Constellation is a classy
ELECTRIC company who doesn’t RIP PEOPLE OFF with Huge early term. FEES.
Plus RHYTHM continues to harass me & Threaten me with all kinds of consequences. I’m on a fixed income BUT RHYTHM would not even consider a Payment Plan , NO they want to take your Grocery & Gas Money AND strip people of their dignity in the process.
MY NEW COMPAN HAS A PLAN WHERE YOUR ELECTRIC BILL STAYS THE SAME FOR 5 YEARS, yes FIVE YEARS and I left RHYTHM for this reason. They also provide a whole house Battery for the continued electrical outages! ANYBODY in their right mind Would have chosen my new company!
Watch out for this electric company RHYTHM.
Lastly, my New Electric company WILL PAY LATE FEES FOR EARLY TERM from my new company.
But NO as RHYTHM refuses to Label their outrageous FEEs as Fees? They try to make it look like an extended ELECTRIC BILL. Like I used their electric services WHICH IS NOT THE CASE! I gave them this info but RHYTHM did not change their FEEs TO FEEs in writing????
They are just Punishing folks. Like the Airlines Tried to do until the Govt put a stop to it.
So, just Not Nice people. Wowza.
I Would return to Constellation because they were so nice when I left. Yep, makes a difference doesn’t it?
Reply from Rhythm EnergyOct 13, 2026
Thank you for taking the time to share your feedback with us. We apologize for any negative experience you had, and we are sorry we did not meet your expectations. We will be reaching out to you directly to discuss this further.
LK
Larry K.
Stay away from this company
Stay away from this company. They give you 30 days to leave without a penalty, but they dont give you a bill until after 30 days so there is no way to exercise the implied positive. Try to call? on 3 diff trys, over 4 hours on hold, they won't answer. Leave callback number? They will call you back from a blocked spam number, different every time and they refuse to leave a message. (assuming they really called at all) Chat or email? Nope, all you get is: "you have to call us", then they dont answer after 2+ hours on hold, than you leave your number, and they call on a blocked spam number. got nothing but a circle jerk runaround. My original question: I moved 1 mile away, similar unit, and my first 30 day bill was double what I was still paying at my old place (that's hasn't sold yet) Apples to apples, double the bill. My question was, "are they sure that I am on the right plan, now that we have 30+ days of usage?" So I left, and they charged me $360 after being with them for 50 days, the time it took me to get in touch after they sent the first bill.
To those of you that see the response below: It was 2 MONTHS later. When I tried to call back the number they provided, I was on hold (again) for over 1 hour. I finally left a message and no one ever called me back.
Nothing has changed here at this company. Their words below are meaningless.
To Rhythm: Come on, you can't find me in your system? you see my name here. I am in Dallas Texas 75219. You have my contact info from several calls, chats and messages and my account. TRY a little harder. If you want to fix this, stop asking me to call a number no one answers and reach out to me personally. Otherwise, you took advantage, you took the money, and you got this review because of it. Hundreds of people now know what I know. If you want to fix something, fix it, stop implying you are something you have not yet shown me any sign of.
Reply from Rhythm EnergyOct 13, 2026
Thank you for taking the time to share your experience with us. We take customer feedback seriously and are committed to providing the best service possible, however, we are unable to locate your account and want to be able to provide you a resolution. Therefore, we are asking that you please contact us directly at 346-440-0705. We apologize for any inconvenience caused and assure you that your concerns will be addressed promptly. We look forward to speaking with you and working towards a satisfactory resolution.