Excellent
Based on 242 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance (grangeinsurance.com) has 242 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
242 approved reviews, newest moderated first
DONNA A.
Michael L. has been excellent through this entire experience. He has been there to answer all of my questions, and has made this less stressful than it could have been. He came out within days to assess the damage and has helped me every step of the way since. His customer service skills are amazing and I am glad that he has been my adjuster. I wish there were more people like him in this world!
Roger B.
The claim agent Margie Hartman was excellent and she represents Grange as a first rate company.
Brittany
This was my frist time having to file a claim. They was great with how fast they got back with me. They made it very easy. Answered all my questions so that I understand. Was very nice.
SZQ
Only could work with agent ,asked several times for assistance with a not so expensive rate. HE never offered . I found a better company, did the search myself. He then scolded me for inquiring Grange of a refund due . I keep getting mailings to pay when I canceled
Mia R.
They are very fast at handle claims and very understanding. I'm so thankful for them
Myra C.
As soon as we filed a claim, we had a representative on it. Mandy worked with us and pretty much "held our hand" as we walked through that horrible experience of loss. From the time we filed our claim until we were notified of getting our insurance payment to cover the loss was 12 days which is unheard of- plus we were dealing with a death in our immediate family at that same time. We are very thankful for the help from Mandy- I would highly recommend Grange!!
Kristina P.
Recently, I went through the traumatic experience of having my vehicle broken into. I lost many personal items, including my wedding rings. Mark McCune with Grange Insurance was a huge support, walking me through the process of making a claim and answering my questions. He was the calming force I needed during very a difficult time.
Sarah and Jason L.
We had a tree fall on our property. Processing our client was easy. The adjuster, Ray, was great. He came out, talked us through everything, walked around and surveyed our damage. We emailed/texted and he processed the claim much quicker than I imagined. I have had Grange 25 years, with only a couple of very minor claims. It was so easy, quick and smooth to get it all taken care of within 7 days! I'm shocked.
