Excellent
Based on 242 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance (grangeinsurance.com) has 242 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
242 approved reviews, newest moderated first
Susan K.
I had a wonderful experience with Mark McCune. He was very helpful and explained the process very thoroughly. Unfortunately, my dealings with Chris, the Jeweler was not as helpful. He contacted me initially and sent me a picture. I sent 3 emails with more details to Chris and never heard back until today when he asked if I had a picture. I had told him I couldn't find a picture in 1 of the earlier emails.
Jason
Dave was prompt, respectful and professional in all of our conversations. He was very easy to work with and made the process smooth!
Bertha H.
Speedy way my claim was handled and my constant texting and speedy reply was very much appreciated.
Kevin
I was impressed with how fast Deron was able to visit and assess things on the same day! He is knowledgable and helped explain things well. This was my first claim I have had to file. His email follow up was also quick and thorough and made the process very easy.
Mary L.
Jeff was the greatest, my house was destroyed by fire and Jeff was so present with handling my claims I lost my boyfriend in the fire and Jeff was totally sympathetic towards the fact I recommend grange insurance to anyone this company cares about the client I know for a fact because I lived it.
Robert M.
Sara was very knowledgeable and explained everything in an easy to understand way.
Leslie
Inayha was very kind and helpful. She made the process go very smoothly under such a stressful time.
Machel S.
Ray was very knowledgeable and thorough. Awesome customer service..
