Excellent
Based on 270 reviews
Graywind4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 232 reviews with 5 stars · Clear filters
Beata
Ray was so helpful! So patient, so kind. Such a pleasure to buy from. Product is fantastic and works great
Reply from GraywindMay 6, 2026
Dear Beata， Thank you so much for your kind words！We appreciate your support and look forward to serving you again in the future! Best regards Graywind team
John S.
These curtains are exceptional. My husband and his brother were able to watch the videos to install them and then I was able to hook them up to our Google home. We purchased them for our bedroom 3 years ago, and then again - purchased them for my father-in-law's living room. He is astounded that they open and close automatically every day. We wanted the double rods (sheers on the inside and then curtains on the outside) and we worked with customer service to create exactly what we needed. For the cost - these are absolutely worth every penny.
Reply from GraywindMay 6, 2026
Dear John， Thank you so much for your wonderful feedback! We’re thrilled to hear that your installation went smoothly. It’s fantastic that you’ve enjoyed them for three years. We’re also glad our customer service team could help you create the perfect double-rod setup. Your satisfaction means the world to us, and we truly appreciate your support and recommendation! Best regards Graywind team
Bill Professional H.
Shades were delivered with no damage. Shades were wrapped in the center with paper that said “do not remove until installed”; however, the installation instructions said to remove the foam and activate the battery which could not be done without removing the paper. Had difficulty getting the shades to lock into the mounting brackets. Design needs improvement. Overall, my customer was quite pleased with the three motorized top down-bottom up shades and operation of the remote control.
Reply from GraywindMay 6, 2026
Dear Bill， Thank you for your detailed feedback! We appreciate your notes about the installation process and design—your input helps us improve our instructions and product design. We’ll take this into consideration to make future installations smoother. Thank you again for choosing Graywind! Best regards Graywind team
Patricia G.
Great Service!
Reply from GraywindMay 6, 2026
Dear Patricia， Thank you so much for your kind feedback. Have a nice day! Best regards Graywind team
Ruben B.
Good quality product
Reply from GraywindMay 2, 2026
Dear Ruben, Thank you for your positive feedback! We're so glad to hear you're happy with the quality of the product. We truly appreciate your support and look forward to serving you again in the future! Best regards Graywind team
Janine C.
Graywind was wonderful. The products are nice and the colors are exactly like the samples. When I had problems programming, they set arrange a phone call meeting and we got everything straight. Great job Graywind!
Reply from GraywindMay 2, 2026
Dear Janine， Thank you so much for your fantastic review! Thank you for choosing Graywind—we’re always here to help! Best regards Graywind team
Kathryn R.
My experience with Graywind has been wonderful. Their customer service has responded quickly & kindly to all of my questions and concerns.
Reply from GraywindMay 2, 2026
Dear Kathryn， Thank you so much for your kind words! We’re so glad to hear that our team could address all of your questions and concerns promptly and kindly. Providing excellent support is one of our top priorities, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing us, and we’re always here if you need anything! Best regards Graywind team
Amber
Loved our blinds! Wonderful quality and customer service was outstanding from placing order, answering questions on install to following up to make sure I was satisfied
Reply from GraywindMay 2, 2026
Dear Amber， Thank you so much for your nice review! Your satisfaction is incredibly important to us, and we truly appreciate your kind words. Thank you for choosing us—we’re here anytime you need us! Best regards Graywind team
