Average
Based on 597 reviews
Great Jones Property Management3.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
597 approved reviews, newest moderated first
Allana
Laura is the best property manager she’s on top of everything I absolutely love her and now I love this house too. Thank you guys for taking care of any and every issue and making things great for me and my family.
Reply from Great Jones Property ManagementNov 18, 2022
Allana, thank you for sharing your positive experience!
Fiana
Move in process was flawless. My move in team and agent were always willing to communicate… Maintenance issues that I have are answered immediately… great experience so far
Reply from Great Jones Property ManagementNov 18, 2022
Fiana, thank you for sharing your positive experience!
Zoey
I love how the maintenance team has immediately and efficiently addressed any issues that I may have. I am in love with this house and would to live here for a long time
Reply from Great Jones Property ManagementNov 18, 2022
Zoey, thank you for sharing your positive experience!
Jasmine T.
I put in a application for a house in North Carolina soon as the house became available to apply for on Saturday. I called Monday no answer then Tuesday. Someone finally answered Tuesday, they told me the house was no longer available because another applicant was approved before me. It hasn’t been 2 whole business days so I’m trying to understand how someone get approved and leasing in less then 1 business day. The house just became available Saturday and they don’t process applications over the weekend so how is someone leasing already. Smh
Reply from Great Jones Property ManagementNov 7, 2022
Hi Jasmine Thomas, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
C P.
My property didn't get rented and turns out they hadn't progressed the basics on their end for months. I lost 2 months worth of rent while they kept assuring me they were working on it. I wisely decided to cancel their services and have been waiting several weeks for them to refund my deposit of close to $1,000. They stopped replying to emails about the deposit. Currently seeking legal action. Meanwhile, another property management company got it rented in 1 week.
Reply from Great Jones Property ManagementNov 7, 2022
Hi C Pasha, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Tristan C.
Michael W. was so much help! Thank you!
Reply from Great Jones Property ManagementNov 18, 2022
Tristan Clark, we're glad you had such a wonderful experience with us!
Elisandro Feliz M.
I just recently placed a application… I just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. The application & $50 for fee was submitted on April 12, 2022. I haven’t received from Greatjones no information they are unprofessional & scammers. The application fee costly $50
Reply from Great Jones Property ManagementNov 4, 2022
Hi Elisandro Feliz Matos, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Jared
The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process.
Reply from Great Jones Property ManagementNov 4, 2022
Hi Jared, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
