Average
Based on 597 reviews
Great Jones Property Management3.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
597 approved reviews, newest moderated first
Latonya
The maintenance don't fix stuff the right way.... the floor is always breaking and all the repairs are always temporary fix......
Reply from Great Jones Property ManagementNov 4, 2022
Hi Latonya, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Kat M.
They are great and reliable, it’s the( owner)of the property I’m currently in, they take their time on fixing any problems that’s in their control, but always asking for the rent to be paid on time..love great jones management 👍🏽👍🏽👍🏽
Reply from Great Jones Property ManagementNov 18, 2022
Kat Majors, thank you for sharing your positive experience!
Chandler W.
So far everyone with Great Jones has been super awesome and helpful. From the application process, to the move in team, I couldn’t be happier. Special shout out to Rodrigo Gonzalez and Robyn for them taking the time to work with me specifically and always email me back. Of course I was skeptical about the negative google reviews but we went ahead and gave it a shot and I’m so glad we did! Hoping living in a great Jones managed property is just as great as our moving in process!! Thanks so much to this company.
Reply from Great Jones Property ManagementNov 18, 2022
Chandler Wellman, thank you for sharing your positive experience!
Marina
Horrible they never fix any maintenance issues all they care about is rent, I WILL NEVER rent another property from Great Jones
Reply from Great Jones Property ManagementNov 4, 2022
Hi Marina, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
D. M.
Very hard to get in contact with. Just want the rent payment not really helpful. Our water got cut off from lack of communication between old landlord and "new" landlord haven't hear from "great jones" since and they have not answered any calls!
Reply from Great Jones Property ManagementNov 4, 2022
Hi D. M, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Nana O.
Honestly I would have to say I did have to wait a bit picked out a couple of houses first two already gotten swooped up by time they got to me. I was already approve and evrything but thanks to that another house they put up caught my eye. Nice back yard, close to library' kids elementary school. Like the school literally have the bus pick the kids up and drop off at the house. I love it I'm sure it has a ghost or two but live them and it lol. They are super I'm excited I picked them now only if they sell me the house after a year or two I'll be happier lol.
Reply from Great Jones Property ManagementNov 18, 2022
Nana Osaki, thank you for sharing your positive experience!
Lacoura
Awesome job sending people out when I need them!!! They always get the job done!!
Reply from Great Jones Property ManagementNov 18, 2022
Lacoura, thank you for sharing your positive experience!
vina
I currently am a renters and my house had a problem that was beyond tenant repair. I contacted the maintenance service provider. Initially the repair company contracted to do the work never showed. After notifying the maintenance service they were able to contact the vendor and get it rescheduled. The repair was done timely and corrected with no follow-up.
Reply from Great Jones Property ManagementNov 18, 2022
Vina, thank you for sharing your positive experience!
