Reid L.
My company signed up with grobot in…
My company signed up with grobot in June 2025 and patiently waited for a full year for them to deliver results with their stated marketing initiatives for us. Troy and Phin seem like good guys, but their underperformance as a company was stark. All metric targets stated in their Statement of Work were missed and missed by a fairly large margin. After approximately one year, we attempted to cancel our agreement. We were informed that we had missed the deadline by a couple of weeks, hence were were obliged to another full year of their services at roughly $40k cost. I attempted to ask Troy and Phin for some common sense in agreeing to end our relationship, but they flat-out refused. Very disappointing and unprofessional for guys who openly wear their Chistianity on their sleeves. Due to the lack of performance AND lack of understanding in attempting to cleanly end our relationship, I'd strongly suggest steering clear.
Reply from grobotJul 6, 2026
We're surprised by this review. Our signed agreement began June 2025, and services have been actively delivered throughout. We've offered multiple paths to resolve Mr. Limpert's concerns directly. We stand by our work and welcome a good-faith conversation.


