Great
Based on 148 reviews
Guardian Service4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Guardian Service (guardianservice.com) has 148 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
148 approved reviews, newest moderated first
Jennye V.
Just appreciated your reaching out.
Reply from Guardian ServiceMay 5, 2025
We really appreciate you taking the time to share that—it means a lot. We're always here if you need anything! Best, Kara Credle Communications Manager
Rosalinda
Very easy and affordable..
Reply from Guardian ServiceMay 5, 2025
Thank you! We're glad to hear it was easy and affordable for you.
Robert A.
Your customer service was exceptional. And representative that I talked to on the phone was clear, succinct, and quite pleasant. I asked him a rather detailed question and he answered it promptly.
Reply from Guardian ServiceApr 28, 2025
Thank you so much for the wonderful feedback! We’re delighted our representative could answer your detailed question clearly and promptly. Providing exceptional, friendly service is our top priority, and it’s great to know we delivered. We appreciate your trust in Guardian Service and are always here whenever you need us.
Denise B.
I was in the process of ordering this service when I realized I had the wrong service. I apologized to the sales person, who was very professional, and ended the call...without purchasing the service. I repeat...without purchasing the service. This is the second time I have informed the company that I did not purchase the service...which is the exact opposite of the emails they keep sending me. Please stop sending me these flawed/incorrect emails. I will keep checking my bank statements to make sure I am not being charged for a service I did not pay for or sign up for. By the way, I did sign up for American Water Resource, (affiliated with the City of Philadelphia where I live) which is the business I was lookig for when I mistakenly called this company. I hope this information offically ends this company's emails to me. I appreciated the professionalism of the customer service agent but I do. not appreciate repeatedly responding to emails from this company insinuating that I purchased a service from them that I absolutely DID NOT PURCHASE!
Reply from Guardian ServiceMay 5, 2025
Hi Ms. Benrahou, we've refunded your account and hope you found the service you were looking for! I'm more than happy to talk to you more on the phone or via email if you have additional questions. Best, Kara Credle Communications Manager
JERRY & JULIETA D.
Lack of communication. For example:I have to ask for the policy in writing nor I was informed if it's in the website. It wasn't clear whether my monthly fees will be automatically deducted every month from my credit card.
Reply from Guardian ServiceApr 21, 2025
Hi Jerry & Julieta, thank you for your feedback! We are always looking to improve our process, and I'll be reaching out to you directly to make sure you understand everything about your policy and monthly subscription! Best, Kara Credle Communications Manager
trochenbrot
Fair Pricing
Reply from Guardian ServiceApr 21, 2025
Thanks for the feedback—glad you found our pricing fair! We work hard to keep coverage affordable and appreciate your support. Best, Zach Clayton Co-Founder
Jeff C.
Thanks for your Service
Reply from Guardian ServiceApr 21, 2025
We appreciate your kind words. We’re here whenever you need us. Best, Kara Credle Communications Manager
Marisol D.
easy to use app. all info about service on website. service is clear on detailed plans provided
Reply from Guardian ServiceApr 21, 2025
Thank you for choosing Guardian Service! We appreciate your trust and are always here if you need anything. Best, Kara Credle Communications Manager
