Excellent
Based on 43 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Assistant -- membership management software that is truly easy-to-use. Check-in, billing, payment processing, reports - a full membership solution for small to medium size Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness studios.Integrated 24/7 Access Control gives you the option to staff your club when you want to, knowing that your members can use your facility on their schedules. Affordable with no monthly fees. You buy the software, and you own the software.Simple. Powerful. Affordable.
Gym Assistant (gymassistant.com) has 43 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Jimwel A.
Easy to talk to people and very accommodating.
Reply from Gym AssistantJun 17, 2020
Thank you for the positive feedback about Customer Service at Gym Assistant. Because it's important to us, our entire Team tries hard to satisfy our customers as best we are able. - Gym Assistant
Shawn M.
I have been with Bio-Logic since I’ve owned my gym in 2008. They have great products and excellent customer service! I highly recommend this company to a gym or any other business that is looking for this type of product/service. Shawn Mielke, President Girlfriends Fit Club
Dave
LOVE that it is not cloud based/internet reliant because that would be an issue for us. Would like to have updated reporting interface and communication tools.
MEERA
I works efficiently..I would recommend this product to anyone...it works worry free
James
The software has worked great for the past 2+ years. There are some tweaks I would like to see that would make things more streamlined for me (adding a non-taxed monthly add-on and automated billing at midnight being the main ones that come to mind). Overall, I am happy with the software, but hopeful for more improvements Updated 10/1/20: The software has added several upgrades and has greatly increased the QoL. They are continually adding features and the support has been phenomenal. There are still a few things that I would like to see added in future updates but overall I am very happy with the progression of the software.
Reply from Gym AssistantOct 1, 2020
Yes, during the COVID-19 period our Team spent significant resources making improvements and releasing new features to Gym Assistant software. We plan to continue this same development work. We appreciate you taking the time to update your review here - Thank you! - Gym Assistant
