Excellent
Based on 588 reviews
Gym Source4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
Laurie O.
Excellent experience with Jay at Gym Source Cherry Hill, NJ. He was extremely helpful, professional and knowledgeable. Helped us find the perfect treadmill. The delivery was seamless, quick and efficient. Overall great customer service. We'll be back in the future!!!
Cecile
The folks at Gym Source are always great. I've been a customer in several locations and for many years, and would recommend them to anybody. Employees are informed, cheerful and always helpful.
Dennis & R.
We were very impressed with the personal advise on our purchase of a set of Powerblocks. The sales agent returned my call after the purchase to answer a question, even though he was not at work.
David
Delivery team was very accommodating fitting an arc trainer through a very tight entrance on an extremely cold day. Very professional and courteous.
Emanuel-Isaiah H.
I believe the guy's name is Mr. Jay which is the store that is located at in Cherry Hill. Next to the Armed Forces Career Forces Center. The customer service and his personality was so upbeat and informative that it made me want to bring other folks with me to the place. Speaking with him gave me the idea of pursuing a Personal Trainer or Nutritionist . I give this store and even the guy who had just started working there 2 thumbs up and of course 5 stars. I purchased a fat loss weight monitor for my lady who wants to try to lose weight. I also purchased a watch-like device called Polar Loop. I will be back for more products that I can use. I wish I knew about this store when I was in the Marines. This Young Black Marine Corps 7 year old Veteran is proud to have come to this store. Please keep Mr. Jay there he is awesome!
Anne
The owner was knowledgeable, not pushy, and know the equipment well. Prices were fair. And delivery service was great.
Steve
Friendly helpful service and good product.
Daniel
To start off with, I just want to say that I think the in-store representatives and the delivery people were kind from start to finish. The problem I have is that (for my 2nd delivery in a row) there are problems with the actual delivery. This time they (1) forgot the dumbbells I ordered and came back later when I was not home to re-deliver them (my brother in-law happened to be at my house to drop something off so it happened to work out) and (2) the treadmill was not set up correctly. It was supposed to be set up so 4 users could use it, enter their weight, etc. The treadmill's console was not set up at all. Instead, I studied the manual trying to figure out why I couldn't set up the machine correctly. I then called the store and left a message. Vinny (or maybe spelled Vinnie) called me back and walked me through how to go into the configuration settings and fix what should have been done in the first place. As I said above, the customer service is great (my sales rep Evan and then later Vinnie) but the delivery and set up experience isn't acceptable when we're talking about $1000s of dollars.
