Eric & J.
Excellent responsiveness to our questions
Bought a new functional trainer. Set up was fine but one of the cables had been damaged during shipping and needed replacement. GS was very responsive and immediately fixed the issue. Many thanks !

Excellent
Based on 588 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
Eric & J.
Bought a new functional trainer. Set up was fine but one of the cables had been damaged during shipping and needed replacement. GS was very responsive and immediately fixed the issue. Many thanks !
mohrtek
i bought a couple low priced items which were fine. I wanted to buy bumpr plates but the prices were so much higher than online retailers even with shipping that it didnt make sense to get them at gtm source. ended up getting them elsewhere.
Alene
I bought a treadmill for my daughter, in 30 minutes. Quick and excellent delivery and set up. Michael Goulet is very helpful, and knows his products. My daughter uses the treadmill almost every day. I would go back to Gym Source for anything else I needed. Alene, NYC
Adria
We purchased exercise bike for our daughter for Christmas and were extremely happy with knowledge and service provided. Our rep, Andy Provost, went over and above the call of duty.
Abigail
Purchased a rowing machine in the fall of 2015. Very happy with the service we received in the store and with the delivery. It is our second purchase from Gym Source. Thanks!
Kurt G.
Be careful if you are buying equipment for the long term from Gym Source. I bought a spin bike and a set of replacement pads. They sold me the wrong pads (which is troubling as they don't know their own equipment) and then the clerk in the store refused to help, refused a refund and said they don't do service in the store and gave me a phone number to call. When I was at Eastern Mountain Sports a few weeks ago, they were out of what I wanted and the clerk found it at a competing store in town, without me even asking for him to do that. Here I spend over $1,200 at Gym Source and ZERO customer service from the clerk. Buy with caution.
Reply from Gym SourceAug 30, 2015
Kurt, We apologize for this terrible experience; it certainly is not what we hope to be able to provide to our clients. We would like to the opportunity to improve your experience. While we typically have high customer service standards, it appears we've fallen below those standards in your case. Could you please reach out to us at [email protected] with your full name and the store where you visited?
Adam J. W.
I recently purchased some home gym equipment from Gym Source located in Cherry Hill, NJ. Among the pieces I received were a True treadmill, a squat rack and a pair of power blocks. The salesman I dealt with, Kevin Hurd, was fantastic from the start of the transaction to the day of delivery. He demonstrated a strong knowledge of the items I had interest in and made me feel very comfortable thru the entire process. I am so satisfied that I have since recommended Kevin and his associate, Jay, to several people, including my brother as well as a close personal friend and each have made significant purchases with Gym Source as well. I will continue to refer them for their superior knowledge of their products, excellent service and fair pricing. If you value your health like I do, aren't interested in second rate equipment from an internet or oversized sporting goods retailer and appreciate honest and consultative sales people, Gym Source is your best bet. Thank you, Kevin, for your assistance and professionalism!
heather C.
What aggravation and a headache! I invested in a $4000+ machine after suffering a back injury. The machine broke in less than 2 years. I have been trying to get the repair done for almost 3 weeks and have been given the run around from the service department. The service department blames the vendor and the vendor blames the service department and I'm still without a working machine! When the part does finally come in, I will have to wait another week to schedule the service for which they will charge me $225! Very disappointed overall. Go elsewhere!