Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,727 approved reviews, newest moderated first
Bronson
Kaela R is the best
Reply from Happy HeadSep 6, 2024
Hi Bronson! Thank you so much for this positive review and the shoutout to Kaela! Here at Happy Head, our Customer Service team is here for you every step of your hair growth journey and is always happy to offer insight and support when it comes to your hair growth goals! Thank you again, and please continue to reach out with any more questions or concerns you may have! Happy growing!
Taryn P.
The customer service line- Darlene especially was so knowledgeable and helpful and really took the time to explain everything to me. Even though I felt satisfied with her response she connected me to my dermatologist and stayed involved in the conversation to help get the best solution for me!
Reply from Happy HeadSep 6, 2024
Hi Taryn! Thank you so much for the outstanding review you have left us, and for the shoutout to Darlene! We are so thrilled to hear that she was able to not only answer your questions knowledgeable and clearly, but also was able to connect you with your Happy Head dermatologist for an additional follow-up! We are always here to assist you with questions regarding your prescription, and you always have the ability to speak with your doctor as well! We are here as a source of knowledge and support throughout your hair journey with Happy Head and are always happy to assist! Please continue to reach out with any more questions or concerns! We're rooting for you!
Gonzalo M.
Maria was so helpfull thanks a lot
Reply from Happy HeadSep 6, 2024
Hi Gonzalo! Thank you for the glowing review and for shouting out Maria, we will make sure to let her know! Our Customer Service team is here to assist you with any questions or concerns you may have during your hair growth journey with Happy Head, and always encourage you to reach out! We are here as a source of knowledge and support throughout your time with us! Thank you again Gonzalo and happy growing!
Ryan
Never had better and faster service from anywhere. Shinneth C. connected after briefly chatting with the AI bot and after 1 message she had my problem fixed.
Reply from Happy HeadSep 6, 2024
Hi Ryan! Thank you so much for leaving us this truly amazing review and for shouting our Shinneth, we will make sure to let her know! We are here to assist you with any questions or concerns you may have regarding your medication or subscription with Happy Head! We are thrilled that she was able to resolve your issue right away and made the whole process stress-free! Please reach out with anything else and we are always here to assist! Happy growing!
Carlton S.
Bad Company! No real medical! Who knows what's actually in their supposedly personalized formula. I'll be filing a claim with the BBB and sharing my experience everywhere I can. They had the chance to do the right thing and they didn't do it! Don't give them your business!
Reply from Happy HeadAug 29, 2024
Hi there- thanks for your feedback. Please note, all our prescriptions are written by board-certified dermatologists here in the US, and our pharmacies that formulate every order we send are all accredited & located in the US as well. We can provide specific info on the doctor & pharmacy associated with particular orders upon request. Our medical & support teams are available to work with anyone who is unhappy with the results from the medication they're using to find an alternative that will work better for each individual- anyone who experiences sides effects are able to receive a completely free replacement order of that alternative, pending the dermatologist's approval. Otherwise, we do accept returns as well, and will provide a full refund on one unused bottle within 30 days. Because of the complimentary replacement and return offers we provide, we don't issue refunds at will. Thanks for reaching out and please let our support team know if you have any further questions!
Syed W.
its almost 6 month now that i been using happy head. Like in 3rd month i seen my hair was growing good but now i am still using that but my new hair that start growing they fell down again and looks like i need to change the formula because my head start bald again and its more visible then before.
Reply from Happy HeadAug 29, 2024
Hi there! Thanks for your feedback. Please reach out to our support team or your Happy Head dermatologist directly, we can work on finding a new formula to get you something your body will respond better to. Our support team can make some recommendations for the dermatologist's approval, they can put you in touch with your dermatologist directly if you need assistance contacting them.
Linda
There is no way to cancel a subscription through their website, even though they waste your time to fill out a cancellation form just to be told at the end that you have to call them. To cancel, you have take time off work to call them during business hours, wait on hold, and hope that they actually cancel the subscription instead of continuing to bill because you can't really get proof of cancellation over the phone. They also do not allow you to delete a payment method once they get a hold of your card details. Update: The response from the company is not truthful - I filled out the form on their website at the time I tried to cancel but after completing the steps, instead of cancelling my subscription, it ended with a message to call them if I wanted to cancel. Could they be hoping the person trying to cancel would not read the message about having to call, assume they successfully cancelled, and then get a surprise bill again the next month?
Reply from Happy HeadAug 29, 2024
Hello Daniella! We’re so glad you reached out to us about your recent cancellation request! Your feedback means the world to us, and we’re here to make sure your concerns are addressed as quickly as possible. Since we have a wonderful variety of products and subscription options, we’d love to chat about all the possibilities and solutions that could work for you! Happy Head offers more customization options than many others, and by collaborating with your dedicated Happy Head dermatologist, we can tailor your prescription to better fit your needs. If you’re looking to update your subscription, we can easily adjust the renewal date or frequency to better align with your lifestyle and routine. We totally understand that life can change, and we want to ensure you have the best experience with our services. However, we would truly appreciate any additional feedback you could share so we can continue to improve our services for you and all our customers! Thank you once again for your valuable input!
Taí N.
The products are exceptional. I just have to thank you for being part of this incredible experience.
Reply from Happy HeadAug 29, 2024
Happy to hear it! Thanks so much for choosing us, please keep in touch if there's ever any additional questions or concerns we can help with!
