Happy HeadReviews of happyhead.com

Reply from Happy HeadJul 22, 2024

Hi James! We are so sorry to hear that you were having issues with our website, we want to make sure it's as user-friendly and easy to use as possible! We would be more than happy to assist you in getting back into your account, and/or make any changes to your account as well! Just give us a call back at your earliest convenience so we can assist. We’re open Monday through Friday, 7 am to 5 pm PST.  Thank you for reaching out, and we're rooting for you!

Reply from Happy HeadJul 9, 2024

Hi David! Thank you so much for the amazing review, and we are thrilled to hear our customer service team was able to assist you so easily! We want to make sure that your hair journey with Happy Head is effortless and stress-free so that you can focus on getting the results you want! Since consistency and patience is key to any hair loss medication, we encourage you to remain diligent in your usage to see the best possible results! We also encourage you to take photos of your hair each month to better track any potential progress! Thank you again for the review, and please reach out with any more questions you may have, we are always here to help!

Reply from Happy HeadJul 9, 2024

Hi MK!   Thank you so much for the amazing review and the shout to the Customer Service team, we deeply appreciate it! Reviews like these really help us better our services for all our customers so that we may assist them quicker and more efficiently! We work diligently to provide the best service to customers new and existing, so that their hair journey with Happy Head is stress free! Please continue to reach out to us for any more questions you may have, as we are always here to assist and guide! Thank you again, and we're rooting for you!

Reply from Happy HeadJul 22, 2024

Hi Mo! We thank you for your feedback in this matter, as we are constantly working to provide the best possible support to all our customers, and to make sure their journey with us is effortless! Since consistency is key with any hair growth medication, we are a subscription-based service to ensure that you remain vigilant and consistent in your usage as most patients start seeing results within 4-6 months but not without using it regularly.  Happy Head is the only company that customizes your topical solution based on your specific needs. We are not "one-size-fits-all" and our topical formulation is made fresh every month. We also provide one of the strongest dosages of the medications on the market to increase efficacy. Our prescription medicine is stronger than what our competitors offer (e.g. 8% Minoxidil vs. 5%). We do offer a range of options when it comes to adjusting your subscription so that you can receive orders in a timely manner that also works for you and your usage of the medication, but we do require at least three days' notice so that we can make the necessary changes to your account and with the pharmacy. Thank you again for your feedback as we work to improve our services. We're rooting for you!

Reply from Happy HeadJul 9, 2024

Hi Patty! We are so thankful for the amazing review and feedback that you have provided for us! This greatly helps us improve our services for our customers so that your hair journey and theirs are as seamless as possible! We are so happy to hear Raian was able to give you a call to get the issue resolved right away so that you can start your hair growth! Thank you again for the review, and please continue to reach out with any more questions or concerns! Happy growing!

Reply from Happy HeadJul 22, 2024

Hi Jennifer! We deeply apologize for the delay in your shipments as we are always striving to provide the best possible service to all our customers! We want to make sure that your hair journey with Happy Head is as seamless and easy as possible so that you don't experience these service issues and lack of medication. We would be more than happy to resolve the issue and make sure you get the bottles you paid for! Please reach out to our Customer Service team so we can resolve the issue right away! Thank you again and we're rooting for you!

Reply from Happy HeadJul 9, 2024

Hi Jerome!   We are so happy to hear that Yrrone was able to assist you so well, and provide you a solution that works for you! We are always working to provide the best possible service to all our customers, and to ensure their journey with Happy Head is effortless! Since consistency and patience is key with hair loss medication, we want to be there to support you along the way and assist you with making changes to your medication or subscription so it works for your lifestyle! Thank you again for the amazing feedback as it really helps us better our services! Please reach out with any more questions or concerns you may have moving forward! We're rooting for you!

Reply from Happy HeadJul 3, 2024

Hi Mac!   We are so thrilled to hear that you've noticed great results already and appreciate you taking the time to leave us such a positive review! Since consistency and patience are key to any hair loss medication it can sometimes be frustrating having to wait, but as long as you stay diligent in your usage, then you will start to see results! Since you mentioned noticing results already, we highly encourage you to share not only your progress photos with your Happy Head dermatologist but also with our Customer Service team, as we always love seeing the progress our patients have made! Thank you again for the review, and please continue to reach out with any more questions or concerns moving forward! We're rooting for you!