Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,727 approved reviews, newest moderated first
Randy T.
As a 2 year customer.. Happy with the results and service..U will be too..What are U waiting for...
Reply from Happy HeadJul 22, 2022
EXACTLY! Thank you for your great review! So happy to hear our customer service has been helpful for all your needs and timely in responses. As always, let us know if we can help with anything at [email protected] or calling 844-962-4247.
Samuel M.
THE PRODUCT: To start, I give five stars ⭐️⭐️⭐️⭐️⭐️ to the Happy Head product and the above par customer service. I have been a customer of the product since February of 2021 and I have been nothing but satisfied with the product! THE CUSTOMER SUPPORT: Happy Head customer support gets another five star ⭐️⭐️⭐️⭐️⭐️ from me! They are incredible to communicate with, anytime I’ve had an issue or concern in the past, they have found a solution or taken quick action to resolve it. I have had a few issues with my orders in the past and easily can leave a text message to their team and is an actual human on the other end of the text, not a robot! Their friendly and charming communication makes me feel great about remaining a loyal customer. Thank you guys for being so fantastic! THE ONLINE PORTAL/ LOGIN INTERFACE: This is why I give this review a four star and not five! Their online login for subscribers is fairly easy to use and navigate, however I frequently find myself frustrated with how this portal functions. When looking for my recent order that will still show as “processing” under order status, even though it could already be in transit or even in my mailbox! As of today, my past 3 orders still show as “processing”, even though 2 of those orders are indeed complete and I’m currently awaiting the latest order to arrive. I get nervous about this delay or lapsed time period of not knowing when my order will arrive or if there is an issue that I don’t find out about in time of running out of the product before the next order arrives. I would really love to see this online portal get an update or change to be more customer/ user friendly with accurately being able to see where the order status stands, whether it’s in the pharmacy, or see that it’s shipped with a tracking number. The great customer support makes up for my frustrations with the online interface; however, with an updated portal/ new application, I would be even more satisfied with my experience and journey with Happy Head. Overall, I do recommend Happy Head 5/5! They make a fantastic product and I have gotten so much of my confidence back and have seen great success in their product! Thank you Happy Head!! ⭐️
Reply from Happy HeadJul 22, 2022
Hi Samuel! Thank you for your feedback! Thank you for trusting Happy Head with your hair growth journey! We are definitely working on it and soon we'll be able to provide a much better user experience on our website. So happy to hear our customer service has been helpful for all your needs and timely in responses. As always, let us know if we can help with anything at [email protected] or calling 844-962-4247.
John K.
Customer service is excellent! I have always received a prompt response when I have had questions or requests. The site now allows you to set the date for your next refill…which is handy because at times I end up skipping a few treatments and want to postpone a refill.
Reply from Happy HeadJul 13, 2022
Hi John! Thank you so much for your amazing review! So happy to hear our customer service has been helpful for all your needs and timely in responses. As always, let us know if we can help with anything at [email protected] or call 844-962-4247.
Rondineli S.
I love happy head. It’s really working, is really true and trustworthy product, my has stoped falling and is growing again, stronger and beautifull.
Reply from Happy HeadJul 6, 2022
Hi Rodineli-- We love you too!! Thanks for your feedback! It's great to hear that it's working for you! Don't hesitate to reach out of you have any questions and Keep us posted on your progress :) via email at [email protected] or text at 213-464-0214! Happy Growing!
Doug H.
I like the product but i have not been able to get a refill or communicate with anyone about a refill. so I switched to HIMS.
Reply from Happy HeadJul 2, 2022
Thanks for reaching out. I'll have support look into your account to make sure that your order gets sent to you ASAP. Look out for an email from us! And as always, reach out to [email protected] or call 844-962-4247 with any questions. We appreciate your patience!
Devon C.
Havent noticed any difference yet but staying hopeful. Also i guess i had the cap screwed on wrong and spilled out 3/4 of the bottle onto my counter. So thats a bummer so buying more supply a earlier than i hoped for. -devon carlson
Reply from Happy HeadJul 2, 2022
Hi Devon- Thanks for reaching out! I'm so sorry to hear about that. We can definitely make sure that your order gets sent to you ASAP. Look out for an email from us! We encourage you to take progress photos (same angle, every month), and you’re welcome to send them to help@happyhead or 213-464-0214 for the doctor to see. Happy growing!
customer
I still have excessive shedding when washing my hair, but overall it has improved. Some areas are filling in. Top notch customer service, very responsive. Thank you.
Reply from Happy HeadJul 2, 2022
Thank you for your feedback! Shedding is a fairly common side effect when first starting Minoxidil. If you experience shedding after the first 2-3 months, let us know and we can connect you with one of our dermatologists to discuss other options that might work better for you! Happy Growing
Renea B.
I could not be more pleased with the result. After six weeks of use I begin to see results! After almost three months of use, my family and friends are even noticing. I was so discouraged about my hair loss, but even now with the hair growth I have achieved with the product, I can fix my hair so much faster in the mornings without having to decide which way to style it so my baldness show the least. I am happy when I look in the mirror and I am eagerly anticipating to see what it looks like in 3-4 more months!!! Thank you, Happy Head!
Reply from Happy HeadJul 5, 2022
We love to hear it! We encourage you to take progress photos (same angle, every month), and you’re welcome to send them to help@happyhead or 213-464-0214 for the doctor to see. Happy growing!
