Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,727 approved reviews, newest moderated first
Robert P.
Sinneth was patient and considerate. I sincerely appreciate her excellent customer service.
Reply from Happy HeadMar 3, 2025
Thank you so much for sharing your thoughts with us, Robert! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Thomas
This company provides no way to cancel recurring shipments online. They do everything they can to prevent you from cancelling subscriptions. If you try to cancel online it redirects you to chat which redirects to email which is ignored. If you are actually able to contact them (we were able to chat with a representative several months ago), be sure to keep a paper trail. The representative we chatted with said future orders were cancelled, but they are still shipping product and charging our credit card! Now we have no paper trail to dispute, and they are ducking all attempts to cancel. This time we are going to keep a paper trail and dispute with our credit card company. No reputable company does business this way. You have been warned!
Reply from Happy HeadMar 3, 2025
Hi Thomas, Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine. We will honor any request to cancel a subscription and process it right away, we deeply apologize of the cancelation of your subscription wasn't properly updated and would be more than happy to refund any orders processed after the confirmation of the cancellation was sent. Thank you again for your feedback.
Marilyn M.
I’m a 34YO woman experiencing thinning hair and I’ve been using Happy Head for around six months. My initial prescription was oral medication, a combination of minoxidil and spironolactone. It worked well, however I had a *lot* of excess hair growth on the back of my neck, my lower back, and face. Basically, my blonde peach fuzz started growing so fast and more densely and I couldn’t keep up with dermaplaning my face and using Nair on my neck and back frequently enough. My dermatologist had warned me in the past of this side effect and advised I try topical minoxidil if I had that effect. You do have to call to cancel, which I did. The person who helped me, Zarah, was able to switch me to Happy Head’s topical treatment and also offered a discount for my next few orders. It was a super easy resolution.
Reply from Happy HeadFeb 24, 2025
We truly appreciate your feedback, Marilyn! It brings us so much joy to hear that you've had a wonderful experience with our customer service and that our product is living up to your expectations. We encourage you to keep up the great work and upload your photos online to track your progress right here: https://my.happyhead.com/my-account/v2/…. If you have any questions or concerns, don’t hesitate to reach out to us or your assigned dermatologist. We’re always here to assist you! Let’s keep growing!
Jon C.
Excellent products and superb customer service
Reply from Happy HeadFeb 24, 2025
We truly appreciate your feedback, Jon! It brings us so much joy to hear that you've had a wonderful experience with our customer service and that our product is living up to your expectations. We encourage you to keep up the great work and upload your photos online to track your progress right here: https://my.happyhead.com/my-account/v2/…. If you have any questions or concerns, don’t hesitate to reach out to us or your assigned dermatologist. We’re always here to assist you! Let’s keep growing!
Lisa S.
Very kind, supportive and knowledgeablez
Reply from Happy HeadFeb 20, 2025
Hi Lisa, This truly brightens our day! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Chandu I.
I have been with Happy head for period of 6 months got into the best place after trying many online services for hair growth. Never expected this lost hair will grow back. I was constantly following up with routine on medications and some time I have issues with delivery but team jumped on it right away and made the things smooth as expected. Trust me I have seen best Results and hope you see same & worth for your money and mostly your hair ❤️ Lots of respect and kudos 👏 to the Dermatologist there suggesting and formulating this medication and helping the people🙏
Reply from Happy HeadFeb 20, 2025
Hi Mr. Chandu, We truly appreciate your feedback! It brings us so much joy to hear that you've had a wonderful experience with our customer service and that our product is living up to your expectations. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Melissa R.
If you’re thinking about it, just do it. This company is great. They helped tremendously and their customer service is top-notch. If you have any issues, they are top notch so just trying to make a review where a review is due so they’re good just saying carry-on.
Reply from Happy HeadFeb 20, 2025
Hi Melissa, Thank you for your kind words! We're excited to assist you and dedicated to providing excellent customer service. If you need any assistance, feel free to reach out to us at www.happyhead.com/help/ or just text us at 844-962-4247. We're here to help!
Marine R.
J'ai bien aimé mais le services clients et pas top ! Merci quand meme et bonne joiurnée
Reply from Happy HeadFeb 26, 2025
Hi Marine! We are so sorry to hear that you had a less-than-ideal experience with our Customer Service Team and definitely not how we want to operate. We are deeply committed to providing the best possible experience to all our patients both new and existing. Thank you for your feedback, and we are glad ot hear you've had good results thus far!
