Great
Based on 2,418 reviews
Headway4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Terinka
I got the reply fast. It was written well, not a confusing message, like it sometimes happens with all kinds of businesses. Your website calculated my insurance copay incorrectly, assuming I have a deductible involved in my plan. I don’t. I sent a screenshot to your team and they were able to confirm the updated price.
Shahin C.
You guys are efficient and your software Sigmund is really good. But it is hard to get to customer service.
Heidi B.
Hedway takes all the guesswork and worry out of seeing a therapist. I don't have to worry about billing. I just need to focus on getting better
Daniella B.
Headway made it super easy for me to meet with a psychiatrist regularly and I’ve even started to see a therapist through the platform as well. It’s extremely user friendly and makes finding a good psych or therapist way less intimidating. Highly recommend.
Leanne
never did I think I would be talking to someone about my issues. I always thought I was handling them to the best of my ability and excusing my bad behavior. Stacy, you cut deep... but a deep that has compassion, love and humility that I need to hear, learn and listen instead of reacting. Thank you. I truly appreciate our sessions.
Latisha
Working with my therapist has been one of the best decisions I’ve made for my mental and emotional health. From the very first session, I felt safe, heard, and supported. She has a way of truly listening without judgment, and her thoughtful suggestions have helped me navigate through some deeply personal challenges. I genuinely look forward to our session, it's the one space where I can share everything on my mind and leave feeling lighter and more equipped to move forward. I highly recommend her to anyone who’s ready to do the work and find real healing.
Courtney K.
Headway made it really easy to give all the information my new therapist needed and handles the invoices and payments so there’s no awkward pay before your call screen before you can start the session. Plus it handles all the interactions with my insurance company. My therapist is amazing and I’m really glad she uses such an easy platform.
MS
Compassionate, empathetic therapists who listens!
