Albert L.
Good rates
Good rates. Easy billing. Responsive support
Reply from HeadwayMay 20, 2024
Thank you for the feedback! We appreciate you being a part of Headway.

Great
Based on 2,418 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Albert L.
Good rates. Easy billing. Responsive support
Reply from HeadwayMay 20, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
Stephanie
I am loving using Headway! Trying to panel through insurances on my own was becoming so overwhelming, especially being in private practice. Headway made the process completely painless and was honestly way faster than I expected. I love that they keep improving and adding more features to help streamline and ease the process of running a private practice. It’s a one stop shop for all my billing and scheduling needs. I HIGHLY recommend it!
Reply from HeadwayMay 20, 2024
Thank you for the kind feedback! We greatly appreciate you being a part of Headway.
Ann M.
I wish there was more access to Support, And more streamlined documentation would be appreciated.
Reply from HeadwayMay 20, 2024
Thank you for the feedback! If you ever need to reach out we're here to help. You can reach out support team anytime via our contact form (http://headway.co/contact) and we'd be happy to assist.
Rita
The best thing about Headway is that it is stress free and user friendly. Any issues are resolved within a reasonable time so that I can focus on my practice and not have to worry about administration.
Reply from HeadwayMay 20, 2024
So happy to hear it! Appreciate you being here and thank you for the feedback.
Angel Fobbs, L.
It was seamless to get started with Headway and that's what I needed as a busy clinician. All of my clients reported they've had great experience with Headways customer service. They have also been helpful and quick when I needed any questions answered.
Reply from HeadwayMay 20, 2024
Thank you for the kind feedback, glad to hear getting started was easy for you! We appreciate you being a part of Headway.
Amanda
Really cares about clinicians!
Counselor
Headway is very easy to work with. They are able to get clinicians set up quickly and pay well. Support is very good when you have a question. I plan on staying with Headway long term.
Reply from HeadwayMay 20, 2024
So glad to hear it and thank you for being here!
customer
A great place to schedule my patients. I use headway for scheduling my patients and find it very easy. It would be 5 stars if it were easier to modify a scheduled patient from weekly to biweekly etc. without having to cancel first
Reply from HeadwayMay 20, 2024
Appreciate the feedback! We'll take that into account for future updates and thank you for being here with Headway.