Great
Based on 2,418 reviews
Headway4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Madahi M.
Headway has been an easy platform to follow. Most of the questions I have are answered on their website. I am brand new to the insurance world and headway has really alleviated that anxiety for me.
Reply from HeadwayOct 23, 2023
Happy to hear it! We're here to help and appreciate the feedback.
Yuliana M.
Very informative. I got a lot from the onboarding. Megan gave us a lot of tips and resources to grow my practice.
Reply from HeadwayOct 23, 2023
So glad it's helpful for you!
Angeline W.
What is great about Headway is their onboarding process, the easy-to-use platform and the security in knowing that if I need one-on-one assistance, I can contact someone like Heather or Guadalupe and they will set up a zoom link for us to meet face-to-face. This platform has helped me initiate and grow my business taking so much of the stress out of the process
SG
Platform is user friendly, and very clear. The prompts to complete notes are also very helpful.
Lee S.
Headway has been a wonderful experience as has my rep Charles. Headway has allowed me to take insurance and reach more clients. The process is easy and seamless, they are always improving the platform, getting payouts is easy, and most of all, it is just as easy for my clients as it is for me. Highly recommended.
Linda V.
As a licensed MFT since 1996, I'm so happy to now be working with Headway. The Onboarding was very easy, and my initial contact was in regular communication with me. Moving my clients to this platform was simple.
Pheleene M.
Headway has been very helpful. I am a newly licensed therapist looking to grow a private practice and they have been helpful it getting me support when it was needed. They have helped me better understand how to market myself and my knowledge in order to attract more clients. They are always available when i have questions or need additional support
Lexi G.
Headway is helpful for therapists in private practice who don't want to deal with the billing of insurnace side of things. This takes a lot of the headache out of billing insurance. There are sometimes challenges with accurate verification of benefits for clients that has led to some later bills being invoiced to clients after the fact.
