Great
Based on 2,418 reviews
Headway4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Lauren F.
Headway has made private practice so much easier. Billing and scheduling are simple through the Provider Portal. Headway helps with insurance claims and provides a great documentation platform. I can just focus on counseling.
Amy M.
I started my own counseling practice this year and Headway has simplified the billing/claims/remittance/ insurance verification process TREMENDOUSLY. Headway saves me hours! I don’t think I could do PP without it.
Reply from HeadwayOct 3, 2023
Thank you so much for the kind feedback!
S S.
Great communication and great platform
Melanie
I have been using Headway for a bit under a year. The process to get onboard was fairly easy and took just a few weeks, allowing me to see clients with a wide variety of insurance plans. I appreciate that they manage the insurance aspect of my business, leaving me with a lot less paperwork.
Reply from HeadwayOct 2, 2023
Thank you so much! Glad to have you with us.
Cindy H.
Prompt response. Answered my question professionally. I love being a part of Headway.
Reply from HeadwayOct 2, 2023
Thank you for the feedback, happy to support!
Marian
Everything is super easy to use and the team is kind.
Heather C.
Headway makes my life so much easier. They don't charge you monthly and they make my life so much easier as a clinician. There can be glitches here and there, but overall it is completely worth it to me. I take insurance because of Headway.
Melinda
Headway takes the hassle out of having to manage patient billing & insurance. I prefer to use Headway when managing the billing for my patients.
Reply from HeadwaySep 29, 2023
Happy to hear it and thank you for the feedback!
