Health Mate Infrared SaunaReviews of healthmatesauna.com

Salesman was very helpful and not pushy. He was very patient and answered all my questions. I felt confident making my decision to buy a Health Mate sauna. Arrived quickly and was very easy to put together. I have used it at least 3 times a week the past 2 weeks and I feel great when I get out. I feel relaxed and my muscles also feel great. I am loving my purchase.

Using three times weekly affords me the opportunity to rest, relax, chill out, and get out of the fast lane for a short time. I use nature sounds while in the sauna via the Bluetooth. Red light and infrared heat really sweats the accumulated “stuff” out of your body. The time provides a total disconnect from the world which everyone needs.

Loved doing business with this company. Everything from start to finish was perfect, including the delivery and setup with their own truck and employees. Would buy from them again

UPDATE: 9/4/25 Strangely, I received a call from Health Mate inquiring about my negative review. I explained the situation and the gentleman kept arguing with me about the purpose of my review. The purpose (which I mentioned initially) was to let the public know there is NO SERVICE NETWORK. He told me on the phone call that there THERE IS NO SERVICE NETWORK. I am not trying to undo the purchase of this sauna (which I purchased in beautiful working order from a local. I am not even trying to get it fixed any longer...because there are no service technicians to hire to assist me. I am warning the public that once they are out of warranty on this costly item they will not be able to service it. Period. He spoke to me so strenuously that I ended up having to terminate the call. I asked why he called and he said that I reached out to them by way of my review. He seemed quite upset by it all. Very strange indeed. More reason to avoid. I cannot stress this enough....do not purchase this company's sauna. There is zero support when (not IF...when) something goes wrong. There is no one to help. They will force you through all kinds of hoops to get something fixed and in the end, there is NO service network. Please hear me, we are not expecting anything for free. We would LOVE to pay someone knowledgable to come out and fix this fairly simple but ridiculously expensive piece of equipment...but service technicians do not exist. I am a functional medicine clinician/family practice provider and regularly recommend sauna to my patients. But I cannot, in good conscience recommend this company. Ultimately, after my experience with them I have to conclude that they are simply a company that exists to make money on the front end (and will pester you endlessly once you express interest in their products) and then wash their hands of you when you need help.

THank you Leo for helping me with my sauna. I did a lot of research on sauna before purchasing with your company. The fact that you make your own products and have your own parts was a big plus. Well I have learned customer service is even better. Thank you for being so patient and following up with me.

I bought my first HealthMate in 1993 and have used it 3-5 times/week since then. Other than its age and older parts that were no longer available for replacement (the manual/dial type timer was no longer available}, it worked like a "charm" all the time. Never had any issues with it. I replaced it 2 months ago because the salesperson gave me an offer I couldn't refuse. He also told me that the new HealthMate would perform even better than the "ancient one". He was absolutely right. My new unit will help me stay healthy since I am 74 yrs. old/young for whatever amount of time that I am blessed with. Thank you HealthMate for being an intricate part of my life and good health!

Over the years I had read articles about saunas and used them when I was in high school & college. But when I turned 47 yrs old I, like many others, became a little bit more conscientious about my long term health. After years of being an athlete, playing football, basketball as well as heavy weight lifter I discovered that an Infared sauna could help my bones, my muscles, my joints & my overall general health. So I meticulously did fesearch What was the best type of sauna to buy? And the results were simple. An infrared sauna was the best. So then I went on to resarched which was the highest rated, longest ongoing Infrared sauna company...and again I discovered HealthMate. While attending the State Fair that very same year I discovered a dealership for Healthmate was there with various types of saunas. Some were one person, two person, three person. With different options... I bought the three person & I've never turned back. I want to encourage you people: I've had my sauna now for 10 years & at 57 years old It is the best decision I've made when it comes to my physical health. I travel now for business & when I come home after a week or two I notice that when I do my sauna, my sweat smells really bad for It's the poisons that are pouring out of me from the things that I've eaten / drink on the road. But by the 3rd sauna I smell OK again. But that just proves to me how well my sauna is working, how well the HealthMate is helping me. And there has been one problem with in 10 yrs. my remote control broke and I called the company and they sent me one for $20. Unbelievably great customer service, great product & I would tell that to anybody, anywhere, anytime. I'm talking from experience, I'm sharing from personal experience , I'm talking from use of two to three times a week for 10 years. Sure miss my sauna when I'm on the road and not at home. But oh so glad to have my Healthmate Sauna upon my return. I encourage you to get your Sauna today But only get a Healthmate.'Cause also what I've learned in life is when you buy quality, you actually save money. You enjoy what you buy. It doesn't break down as much. And the longevity of its usage saves you money. Don't buy something cheap. By quality. Your health is worth it. I'm sure glad I did.

I have owned a HealthMate Sauna for over 20 years. I have purchased three different ones due to moving and choosing to buy new instead of moving the saunas. I have totally enjoyed the benefits provided by the heat and can’t say enough about the quality of construction. Custer service has always been gracious and helpful. I recommend HealthMate without hesitation.