hear.comReviews of hear.com

Reply from hear.comMay 14, 2026

Dear Robert, Thank you for sharing your feedback. We’re sorry to hear about the frustrations you’ve experienced regarding the reliability of your hearing aids and the service process. After reviewing your case in detail, our team has been working directly toward a resolution and believes we’ve identified a path forward that will better support your needs moving ahead. We recently attempted to contact you by phone and email to discuss the next steps, and we would appreciate the opportunity to reconnect with you. At your convenience, please reach out to us at 888-780-3450 or [email protected] so we can continue assisting you and ensure everything is properly coordinated. Thank you again for your patience and for giving us the opportunity to help. Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Dear Sandy, Thank you so much for your feedback! We’re glad to hear that you had a positive experience during your appointments with Abigail and that you felt well supported throughout the process. Providing knowledgeable, professional, and solution-focused care is very important to us, and it’s great to know that came through. We truly appreciate your trust and thank you for choosing hear.com! Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Dear Kathleen, Thank you so much for sharing your experience! We understand that getting started online can feel a bit confusing at first, so we’re glad to hear that the tablet setup and personalized guidance made the process easier for you. It’s great to know that the weekly follow-ups during your trial helped fine-tune your hearing in different environments. We’re also happy to hear that our tech support team provided clear, patient, and helpful assistance—that’s exactly what we strive for. Thank you for your trust and for choosing hear.com—we’re always here if you need anything! Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Dear Mike, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our process so supportive and convenient. Being able to provide expert care from the comfort of home is something we’re very proud of, and it’s great to know that it made a difference for you. We truly appreciate your recommendation and your trust—thank you for choosing hear.com! Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Dear Johnnie, Thank you so much for your kind words! We’re so glad to hear that you found the process simple and that our team made you feel well taken care of. That’s exactly the experience we aim to provide. We truly appreciate your support and are always here if you need anything! Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Dear Louis, Thank you so much for your kind feedback! We’re thrilled to hear that you had an excellent experience with both our team and your local audiologist. Providing responsive, high-quality care—both remotely and in person—is very important to us. We truly appreciate your trust and are always here if you need anything! Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Hi, Thank you so much for sharing your experience! We’re glad to hear your first impression was great and that your request for rechargeable mini hearing aids was handled promptly. It’s wonderful that you’re satisfied with the fit and getting to experience more of the sounds around you—even the frogs nearby 😊 Adjusting to new sounds can take a little time, especially when it comes to background noise. If you’d like, our team can help fine-tune your settings to make those louder environments more comfortable. Thank you again for your feedback—we’re here anytime you need support! Curtis, Customer Success Team

Reply from hear.comMay 4, 2026

Hi Paul, Thank you so much for sharing your experience—it truly means a lot to us. We’re thrilled to hear how much of a difference your upgraded hearing aids have made in your daily life. Being able to enjoy the sounds of nature again—like the red-breasted finches—and stay fully connected in conversations with your wife is exactly what we hope to bring to our customers. It’s incredibly meaningful to know your hearing aids have become such an important and positive part of your everyday routine. Thank you for your continued trust over the years—we’re honored to be part of your journey to better hearing! Curtis, Customer Success Team