hear.comReviews of hear.com

Reply from hear.comOct 6, 2026

Hello, Thank you for your wonderful feedback and recommendation. We’re thrilled to hear that you found your hearing aids easy to use and adjust to. It’s especially rewarding to know that our team’s regular check-ins and support throughout your trial made such a positive impression. At hear.com, we want our customers to feel supported every step of the way. Thank you again for choosing hear.com and for sharing your experience. Curtis, Customer Success Team

Reply from hear.comOct 7, 2026

Hello, Thank you for sharing your feedback. We're sorry for the frustration you experienced while trying to get assistance, particularly after reaching out multiple times without receiving the timely follow-up you expected. This is not the level of responsiveness we strive to provide. Our Customer Support team has been actively reviewing your concerns and has been working to connect with you to help resolve the outstanding issue. We have also recently reached out directly with next steps. Please contact our team at 888-780-3450 or [email protected] so we can continue assisting you and work toward a resolution. We appreciate your patience and the opportunity to make this right. We remain committed to supporting you and seeing this matter through. Curtis Customer Success Team

Reply from hear.comSep 30, 2026

Hi Jess, Thank you so much for sharing your experience! We're thrilled to hear that you adjusted to your hearing aids so quickly and are already noticing such a meaningful difference—from enjoying TV at a much lower volume to following conversations with greater ease. Most importantly, it's wonderful to know that you're feeling more connected to the people and moments around you. Thank you for your kind words about our support team and for choosing hear.com. We look forward to continuing to support you! Curtis, Customer Success Team

Reply from hear.comSep 28, 2026

Dear David, Thank you so much for your kind review! We're delighted to hear that scheduling was easy and that you appreciated the courteous service and ongoing follow-up from our team. Thank you for choosing hear.com and trusting us with your hearing health. We look forward to continuing to support you! Curtis, Customer Success Team

Reply from hear.comSep 28, 2026

Dear Mr. Harris, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the convenience of receiving professional hearing care from home and connecting with your audiologist virtually. It's also great to know that you're happy with your hearing aids and enjoying the convenience and control provided by the Horizon app. Thank you for choosing hear.com and trusting us with your hearing health. We look forward to continuing to support you! Curtis, Customer Success Team

Reply from hear.comSep 28, 2026

Hi, Thank you so much for your wonderful review! We're delighted to hear that everyone you've worked with has been helpful and courteous throughout your experience. Most importantly, we're thrilled that you're so pleased with your hearing aids and finding them amazing! Thank you for choosing hear.com and trusting us with your hearing health. We look forward to continuing to support you! Curtis, Customer Success Team

Reply from hear.comSep 25, 2026

Hi Linda, Thank you so much for your wonderful review and recommendation! We're delighted to hear that you've had such a positive experience with the support from our team and that your follow-up visits have helped fine-tune your hearing aids to your needs. Most importantly, it's wonderful to know that you're no longer missing parts of conversations or struggling to hear words on TV. Those everyday moments are exactly why better hearing matters. Thank you for choosing hear.com and trusting us with your hearing health. We look forward to continuing to support you! Curtis, Customer Success Team

Reply from hear.comSep 24, 2026

Hi Cari, Thank you so much for sharing your experience! We're delighted to hear that you've felt well supported by our team and appreciate the ongoing follow-up to make sure everything is working well for you. We're also glad that the convenience of at-home appointments has made your hearing care easier. Thank you for choosing hear.com and trusting us with your hearing health. We're always here whenever you need additional support! Curtis, Customer Success Team