hear.comReviews of hear.com

Reply from hear.comMay 19, 2025

Debbie, thank you for the fantastic review! We’re so glad to hear that you were impressed with the quality of the product and the level of support you received. It’s great to know that the “clinic in a box” experience went smoothly and that your hearing test and audiologist exceeded expectations. We’re honored to be part of your hearing journey and are here for you anytime you need us. Happy hearing! -Samantha, Customer Success Team

Reply from hear.comMay 19, 2025

Rita, thank you for your honest and thoughtful review! We're so glad to hear that the communication throughout your experience exceeded your expectations—that means a lot to us. You're absolutely right, even for experienced hearing aid users, there's often a bit of a learning curve with new technology. We're happy to hear that pairing them with your phone was worth the effort, and we're always here if you need any additional support. Happy hearing! -Samantha, Customer Success Team

Reply from hear.comMay 19, 2025

Norm, thank you so much for your thoughtful review! We're thrilled to hear that you've had such a positive experience, especially with the support from Claire—she truly is fantastic! It's wonderful to know that the tablet, supplies, and appointment reminders have made your journey smooth and convenient. We're so glad the adjustments have been tailored to your preferences and that you're finding the appointments helpful. We appreciate your trust in hear.com and look forward to continuing to support you every step of the way! -Samantha, Customer Success Team

Reply from hear.comMay 19, 2025

Shelley, thank you so much for sharing your story. We’re incredibly touched to hear how your husband’s new hearing aids have made such a positive impact—not just on his hearing, but on both of your lives. Feeling connected, understood, and supported is what it’s all about, and we’re honored to have played a part in that transformation. We’ll be sure to pass along your kind words to our team, staff, and doctors. Thank you again for your trust and for being part of the hear.com family! Happy hearing! -Samantha, Customer Success Team

Reply from hear.comMay 19, 2025

David, thank you for the kind words! We're thrilled to hear you're happy with both the product and the service. It means a lot to us, and we're here for you anytime you need support. Happy hearing! -Samantha, Customer Success Team

Reply from hear.comMay 19, 2025

Theresa, thank you for your wonderful review! We're so glad to hear that the process was easy and that you're loving your new hearing aids. Making your hearing journey simple and enjoyable is exactly what we strive for. We're always here if you need anything. Happy hearing! -Samantha, Customer Success Team

Reply from hear.comMay 19, 2025

Renee, thank you for taking the time to share your experience, and we’re truly sorry to hear about the discomfort you’ve experienced with your hearing aids. We completely understand how frustrating and concerning this must be, especially when you’ve previously worn hearing aids without any issues. Please know that our domes are made from medical-grade, hypoallergenic silicone, which is specifically designed to minimize the risk of irritation or allergic reaction. That said, everyone’s skin sensitivity is different, and your comfort and well-being are our top priorities. We sincerely apologize if you felt your concerns were not properly addressed, and we’d like the opportunity to make this right. Our team would be happy to review the fit and materials with you, and explore alternative options that may be better suited to your needs. At your earliest convenience, please contact our Customer Support team at (888) 780–3450 or email us at [email protected]. We're here to help and want to ensure you feel confident and cared for every step of the way. -Samantha, Customer Support Team

Reply from hear.comMay 19, 2025

Karen, thank you for sharing your experience! We’re so happy to hear that your new hearing aids have made a huge improvement in your hearing. That’s exactly the kind of difference we aim to make. If you ever need anything, we’re always here to help. Happy hearing! -Samantha, Customer Success Team