hear.comReviews of hear.com

Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

Write a review Call Directions Website

4.6

Excellent

Based on 2,023 reviews

hear.com4.6

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Folks Told: 2026

hear.com reviews

2,023 approved reviews, newest moderated first

Stephen G.
Jan 8, 2024
This is all new technology with a choice of settings from Universal, Noisy environment to a TV mode
I’ve had hearing aids for more than 20 years. I reached out to Hear.com & need looked back. At first I was suspicious but soon became comfortable dealing with Donna the sales rep. Everything she told me was accurate & the day I got my aids I knew immediately that I had made the right choice. Would definitely recommend them to anyone.
Reply from hear.comJan 10, 2024
Stephen, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new Horizon hearing aids, and we sincerely appreciate the feedback about our services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Luther C Jones J.
Jan 2, 2024
I have worked with Renee Wade-Barrent…
I have worked with Renee Wade-Barrent at the North Fort Myers office. She has provided excellent service at each visit. Her introduction to using hearing devices was clear and complete. I had a problem with one device which she diagnosed and resolved. I have tech experience and she provided with good suggestions for getting the most from the devices. A gracious lady with a good sense of humor. She is a solid professional.
Reply from hear.comJan 5, 2024
Luther, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your local provider. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Will Buy A.
Dec 28, 2023
A significant improvement in my hearing!
Being able to hear so much better than I was before, even with a hearing aid! I am able to have a conversation with a friend in a noisy restaurant without saying "what?" even once! I can hear every word of a movie or tv show, a radio program, and have turned the sound way down from where I had it before! Even in a group situation I pick up much more of the discussion than I used to. All of this is making me feel more confident and comfortable! So hearing better is due to having contacted hear.com in response to an ad online! Their approach to me was very direct and to the point, so I quickly got through the initial stages of information gathering and was connected with an expert specialist in my neighborhood who was extremely helpful with the process of deciding on what hearing aid was right for me and then adjusting it electronically to my hearing. I had not known that you could get a hearing aid without going to an in-person audiologist, but hear.com does it online and over the phone very efficiently.
Reply from hear.comDec 29, 2023
Thank you for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our new hearing aids, and we sincerely appreciate the feedback about our services. Success stories such as yours, are what keep us motivated to help others hear well to live well. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Liz
Dec 26, 2023
Doing more listening … and talking
The hearing aids are easy to use and fast to put on. I like to show them off to my friends. My comprehension of speech is much better, making it easier to engage in conversation at home or outside.
Reply from hear.comDec 27, 2023
Liz, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids. Success stories such as yours are what keep us motivated to help others hear well to live well. Happy hearing! -Samantha, Customer Success Team
LeeAnn
Dec 22, 2023
Remember it takes time to get use to aids being in your ears and adjusting them to your surroundings!! Once you do you will be amazed at what you had been missing!!
Hear.com is amazing!! They are very helpful and very easy to do on your own time in your own house!! I am very grateful to have my hearing back!! Thank you hear.com!!
Reply from hear.comDec 22, 2023
LeeAnn, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids and our services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Mary F.
Dec 11, 2023
Easy
Easy, everyone was super nice. I’m delighted w the service. Even more delighted that I do not need hearing aids.
Reply from hear.comDec 12, 2023
Mary, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our team. Should you wish to return to our services in the future, our doors are always open to you! -Samantha, Customer Success Team
Michael T. W.
Nov 27, 2023
High level of follow-up
I’m obviously thrilled to be hearing better, but I surely did not expect the excellent follow-up by Donna at Hear.com. Having my questions answered promptly and thoroughly was very reassuring. Great experience!
Reply from hear.comNov 28, 2023
Michael, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids, and we sincerely appreciate the feedback about your consultant, Donna. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Wayne E.
Nov 27, 2023
Very friendly and polite service
Very friendly and polite service. Answered questions very well and helped set up IPhone properly. Made minor adjustments with no question.
Reply from hear.comNov 28, 2023
Wayne, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services. Should you need anything, please do not hesitate to contact us. Happy hearing! -Samantha, Customer Success Team

hear.comReviews of hear.com

Rating breakdown

What customers rate

About hear.com

More in Vision & Hearing, Florida

GogglesNMore

Vicci Eyewear

eyeBOGO

Designer Eyes

hear.comReviews of hear.com

Rating breakdown

What customers rate

hear.com reviews

This is all new technology with a choice of settings from Universal, Noisy environment to a TV mode

I have worked with Renee Wade-Barrent…

A significant improvement in my hearing!

Doing more listening … and talking

Remember it takes time to get use to aids being in your ears and adjusting them to your surroundings!! Once you do you will be amazed at what you had been missing!!

Easy

High level of follow-up

Very friendly and polite service

About hear.com

More in Vision & Hearing, Florida

GogglesNMore

Vicci Eyewear

eyeBOGO

Designer Eyes

hear.com reviews

This is all new technology with a choice of settings from Universal, Noisy environment to a TV mode

I have worked with Renee Wade-Barrent…

A significant improvement in my hearing!

Doing more listening … and talking

Remember it takes time to get use to aids being in your ears and adjusting them to your surroundings!! Once you do you will be amazed at what you had been missing!!

Easy

High level of follow-up

Very friendly and polite service