Excellent
Based on 101 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Geo Knight & Co is known throughout the imprinting industry for our top-end, high-quality heat press machinery. For heat pressing t-shirts, caps, plates, mugs, tiles, or anything else that requires heat transfer printing, we guarantee you will find a solution for your needs and budget on this website. From hobby presses to commercial grade manual & automatic heat presses, from industrial presses to large format heat presses, we make it all...and we make it in the USA right here at our factory in Brockton, MA.
Geo Knight Co (heatpress.com) has 101 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
101 approved reviews, newest moderated first
Ron E.
THANK YOU SO MUCH MY Beast is operational – I think we are at 12-13 years on this DK20S and counting, I also run the DK20 clam auto and the DK7 This is what it means to buy from the best American made. Customer satisfaction and Tech support after the sale is everything – very satisfied customer. Ron- Pa.
C A.
I just wanted to say that I’m so proud to own the Cadillac of heat presses from the George Knight Company! I’ve owned the DK20S for the last 5 years and their DK14 is arriving next week - I’ll be using that press for teaching and craft shows. It is so great to know that I have a heat press that gives consistently high quality each and every time! Besides having a great machine, their customer service is STELLAR - can’t be beat!!! They stand behind their products! You won’t go wrong purchasing from them. My next purchase from them will be a hat heat press.
Rowdy J.
My GeoKnight equipment has been battle tested for years, I've had two issues, one with my DK20 and most recently with my DK3. Both instances, equipment was out of warranty, The website is very helpful in solving any issues, but the personal customer support from Aaron and the team have been nothing short of outstanding!! Always prompt, courteous, sensible knowledge and guidance. To top it off, it amazes me how this equipment is designed and built! Very user friendly and serviceable!! Knowing my equipment is aging, I've entertained and even researched some other manufacturers. After this last episode, I (P&R Photos LLC) will never own anything other than GeoKnight!! Period!
James
Customer service is missing with so many companies, but not with this one! I have been treated so well by this company. I am so happy to see that the Geo Knight Company is reintroducing great customer service to all industries. If you have problem, call customer service and be prepared to be treated respectfully a fairly. Other heat presses may be be prettier, and I am hoping that those that do not own a GK Heat Press are happy with their pretty problem. Before you buy anything else please believe me and, compare compare compare!
Christopher K.
I had an issue with the heating element that needed to be repaired. Within 24 hours I had a response from their team about how to process a warranty and when I shipped the product back for repair, they had a new or repaired platen coming back to me before the close of business the same day. I was beyond blown away by the service of this company.
AD G.
Have had my heatpress for about 10 year and use it everyday. Great customer service, quick response on tech questions and a quality product that I can rely on.
Legendary A.
My heat press malfunctioned and I needed a part to get it back up and running. Called the customer service number, got connected with Aaron's voicemail. He said he returns all emails the same day...AND he does! Within the hour I had an email response with the part needed, how to buy it and safe fix to get the press running until I received the part. What I thought would be a huge process ended up being a truly pleasant experience. Our next press is definitely going to be a Geo Knight! Thank you again:)
Matt W.
Had an issue with my DK20A at no fault of the manufacturer. Explained my dilemma to Aaron and he was more than happy to stand behind his wonderful product so it could be perfect once again. Their customer service is stellar and I applaud them. I will forever do business with Knight as long as I need them and will spread the word. Once again Thank You Aaron for who you are! Matt W. Minnesota.
