Excellent
Based on 101 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Geo Knight & Co is known throughout the imprinting industry for our top-end, high-quality heat press machinery. For heat pressing t-shirts, caps, plates, mugs, tiles, or anything else that requires heat transfer printing, we guarantee you will find a solution for your needs and budget on this website. From hobby presses to commercial grade manual & automatic heat presses, from industrial presses to large format heat presses, we make it all...and we make it in the USA right here at our factory in Brockton, MA.
Geo Knight Co (heatpress.com) has 101 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
101 approved reviews, newest moderated first
Jason G.
Hi everyone i had problems with my dk knight 20s heat press Aaron from dk knights was on top of things straight away he knew how to solve heat pressing issues i recommend dk night to everyone as the support is great and the products are awesome Jase
Jen J.
Amazing service! Attentive, fast and very personable! Have always had help when I need it, the turn around time for anything is super fast so I have had little to no down time. I wouldn't go anywhere else. Stick with the best products and the people who back them, always go Geo Knight!
Lisa C.
I have two heat presses from Geo Knight. My most used press began giving me trouble controlling the time/temp elements. A simple call and I had replacement parts on their way. I was so worried how this would impact my business and they made the solution fast and simple. This is the type of customer support that will keep me loyal to Geo Knight!
Zach
I can only echo the statements seen here as 100% true! The company has been nothing short of fantastic to work with and their incredible response time helps keep businesses up and running. Aaron is fantastic to work with and Geo Knight will go out of their way to support an already incredible product. I have only positive things to say to others about the Geo Knight company and product line!
Michael G.
One of our heat presses was overheating. I called their customer service for some help. Suzanne was very friendly and quickly emailed a troubleshooting guide to me that was specific to our problem. The first solution on their guide solved our problem (loose temp sensor wire) and we were back up and running within 5 minutes. Truly stellar experience!
Sara O.
I'm very new to the heat press world and it seems like I have questions at every turn. Luckily the people at Geo Knight, Aaron specifically, have been extremely helpful. He wastes no time getting back with troubleshooting tips and ideas and has helped me solve all of my heat pressing issues so far. He is also considerate and encouraging. It's nice to know what good customer service feels like. It is SO appreciated. Thank you!
Joseph R.
We have been having problems with our DK-20 for a few years and our operations department couldn't figure it out. I contacted Mr. Knight and even though the video upload requirements kept us at bay, we were able to get it taken care of by resetting the board. Words cannot explain the appreciation that we have for his patience in this matter!
Tim
Product is great quality, and customer service is excellent! Very happy with my experiences.
