Ken
Professional service!
Professional service!
Reply from Hed Cycling ProductsJan 15, 2026
Hi Ken, Thank you for the review. We are glad you experienced professional service and we appreciate your support. Best regards, HED Cycling Team

Great
Based on 40 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The leader in carbon wheel technology. A family owned and USA-based company creating the best bike wheels. Adapting for each terrain, for each rider – is a process we don’t take lightly. From design to production, we address every aspect of bike wheel performance, from aerodynamics to weight and stability.Our expertise. Your advantage. Unlock next-level speed with HED wheels.
Hed Cycling Products (hedcycling.com) has 40 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
40 approved reviews, newest moderated first
Ken
Professional service!
Reply from Hed Cycling ProductsJan 15, 2026
Hi Ken, Thank you for the review. We are glad you experienced professional service and we appreciate your support. Best regards, HED Cycling Team
Ben C.
The customer service, Chad and Andrew were great and very patient in answering all of my questions. Thank you both!
Reply from Hed Cycling ProductsJan 15, 2026
Hi Ben, Thank you for the great review. We are glad Chad and Andrew were able to answer your questions and provide patient support. We appreciate you taking the time to share your experience. Best regards, HED Cycling Team
ryan G.
Hed Jet 4 Black Rear Wheel came fast in a mint box. Why i ride HED wheels where ever possible and still resist disc brakes on a road bike. Especially when Blacks are so nice.
Reply from Hed Cycling ProductsJan 15, 2026
Hi Ryan, thanks for the review. Happy to hear your Jet 4 Black arrived fast.
paul S.
Good service quick turn around and fast shipping
Reply from Hed Cycling ProductsJan 15, 2026
Hi Paul, Thank you for the review. We are glad to hear you had a good experience with quick service and fast shipping. We appreciate your support. Best regards, HED Cycling Team
Kate
Excellent skewers for my rim bike. HED is quality.
Reply from Hed Cycling ProductsJan 15, 2026
Hi Kate, Thank you for the review. We are glad the skewers worked well for your rim brake bike and appreciate your kind words about HED quality. Best regards, HED Cycling Team
David S.
Chad Myhre was exceptional! He responded instantly and constantly kept me informed of what was happening. He answered every question I posed to him. It was wonderful to deal with a customer service rep who is so knowledgeable of the cycling industry and is clearly an avid cyclist.
Reply from Hed Cycling ProductsJan 15, 2026
Hi David, Thank you for the wonderful review. We are glad Chad provided clear, responsive support and kept you informed throughout the process. We appreciate you riding with HED. Best regards, HED Cycling Team
JAX H.
Terrible bike wheels. Terrible customer service.
Reply from Hed Cycling ProductsJan 15, 2026
Hi JAX Homeowner, Thank you for sharing your feedback. We are sorry to hear this was your experience. This is not the standard we aim to deliver, and we appreciate you bringing it to our attention. Best regards, HED Cycling Team
D.A.
Brilliant. Great wheelset, and helpful customer service. Wheels received quickly and well packaged.
Reply from Hed Cycling ProductsJan 15, 2026
Hi, Thank you for the kind review and for riding HED. We are glad to hear you enjoyed the wheelset and had a good customer service experience. We appreciate your support. Best regards, HED Cycling Team