Poor
Based on 361 reviews
Helen's Gems2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Update — Since sharing my story on social media, I’ve unfortunately come across many copycats pretending to be my boutique. To make sure you’re shopping safely, please order only from my official website: https://helens-gems.com.If you’ve accidentally placed an order with a copycat, please reach out to us at [email protected], and we’ll do our best to assist you. You can also call us at (435) 264-9302, but please note that our lines have been very busy lately. Thank you so much for your support!
Helen's Gems (helens-gems.com) has 361 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
361 approved reviews, newest moderated first
Annette G.
First of all it claims to be hand made in the US and inspected personally by "Helen". Then why was my shipment coming from overseas! When it came it was supposed to be opals and it looks like plastic. Scan! Let's see if I can return it without having to pay shipping
Kb
This company is scamming people into believing a female is hand making this jewellery using precious metals. This couldn't be further from the truth. This jewellery is mass made in China using cheap metal/materials. This jewellery is what you would expect to buy in Primark for a few £s.
Nathan K.
I am so lucky that I find out helens gems and it has low price than other store. I'll buy more bracelet from here.
Josephine B.
Do not order from this site!!! Everything is plastic and not what was advertised. I hope these fools get scammed back. Elon where are you? lol! Can you get to the bottom of this one? I know it’s not as big of a job but exposing scammers would be a good start to your Monday morning ritual. LOL! I’m just imagining this as something you can do for fun as you sip your morning coffee/juice/water?
customer
IT IS SCAM. Ordered 6 pieces of jewelry, necklaces, rings and bracelet. The website describe it is high quality one but it is plastic, very cheap quality. The jewelry came in two different mailing labels and very delayed.
Valued Norton C.
The jewelry I ordered and received was absolutely gorgeous and well made. I wish I had known about this site sooner. It's a definite gem to find.
Regina J.
What a pleasant surprise when I received this beautiful earrings. The design and workmanship are gorgeous and I get raving compliments. Thank you for for making me beautiful earrings, they bring me great joy
Jessie N.
So first thing, this company isn't based in Utah or the States. The package is coming from Hong Kong. I received the jewelry in two weeks time and they emailed confirmation emails/tracking. I'm giving it a 3 stars review because the jewelry is good quality and looks really nice. Way better jewelry than some of these U.S. based companies. They are, however, lying about closing the business and how they advertise their business on social media.
