Poor
Based on 361 reviews
Helen's Gems2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Update — Since sharing my story on social media, I’ve unfortunately come across many copycats pretending to be my boutique. To make sure you’re shopping safely, please order only from my official website: https://helens-gems.com.If you’ve accidentally placed an order with a copycat, please reach out to us at [email protected], and we’ll do our best to assist you. You can also call us at (435) 264-9302, but please note that our lines have been very busy lately. Thank you so much for your support!
Helen's Gems (helens-gems.com) has 361 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
361 approved reviews, newest moderated first
Mary B.
Ordered a ring on Feb. 8. As of today I still have not received it. I called twice and they said they would check on it. They could tell me that it on its way. I still don't know how was shipped. I guess it was unknown carrier, cause never told me how it was shipped. I never will buy from them again.
Jennifer C.
Beautiful designs and very attentive customer service!
Deborah
Scam……….I should have known better. Do NOT order from Helen’s Gems.
Sol Rashidi, M.
Wow, Helen’s jewelry is a hit! My black onyx pendant had folks at work begging to know where it’s from. Her snug little shop is pure delight, and those moments browsing there are ones I’ll always hold close.
Grigory R.
I’m totally hooked on Helen’s stuff! My rose quartz bracelet gets nonstop love from strangers asking its backstory. That little shop of hers is so inviting every trip there feels like a mini adventure I’ll never tire of!
Candace B.
This was supposed to be a cute little old lady in Utah closing her shop. I sure wished I would have read these reviews before ordering. After 4 weeks I still have not received my crappy China jewelry and have disputed the charge with American Express. I encourage everyone to do them so that she goes out of business for real.
Najat K.
I’m obsessed with Helen’s designs they’re total crowd pleasers! My citrine studs had everyone curious about their source. That sweet, intimate shop of hers is a memory I’ll carry with me always!
Phi T.
Always first!!!
