Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
They wasted absolutely no time at all to see me and get my medicine! I was treated wonderful! I will recommend alpha to any and everyone!
Reply from Hello AlphaMay 26, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Meri
Hello alpha makes getting the medication I need very easy, and I don't feel judged for receiving mental health care.
Reply from Hello AlphaMay 26, 2023
Hi Meri! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Natalie
The quick responses and the concerns
Reply from Hello AlphaMay 26, 2023
Hi Natalie! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Michelle
The ease of access to mental health care, all response times to any health related issue, communication with and willingness of providers to actually read input and respond thoughtfully and specifically -- great job everyone involved in this service!! Much thanks! Only reason not 5 stars - platform can be slightly redundant/confusing (asks for check in appointments/assessments via email then online says you're not due for one) and optional group support that is promoted as a service is not available.
Reply from Hello AlphaMay 26, 2023
Him Michelle! Thank you for sharing your feedback! We will share this with our team as we work to improve our service.
Afi A.
Quick reply and thorough resources
Reply from Hello AlphaMay 26, 2023
Hi Afi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Jo
I told them what I needed and they got back with me and helped me out.
Reply from Hello AlphaMay 26, 2023
Hi Jo! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Everyone is friendly and professional. Most importantly they take the time to listen to you.
Reply from Hello AlphaMay 26, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Alpha was a great company to me. Not like others I have tried in the past (that only took my money and wasted my time). I was with Alpha for 2 years and I only left because I was able to get my prescription with an in person therapist now. However, when I wasn't able to do this, Alpha took care of my prescription. So yes, I would recommend Alpha. They helped me in a timely manner. Thank you!
Reply from Hello AlphaMay 26, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
