Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Jay R.
Thanks for the great experience. Much better than other telehealth companies.
Reply from Hello AlphaApr 18, 2023
Hi Jay, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
My questions are always answered quickly. My concerns are always met with solid suggestions and solutions.
Reply from Hello AlphaApr 18, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Mike S.
Excellent service! Thorough, helpful and friendly. Couldn’t have been more pleased!!
Reply from Hello AlphaApr 18, 2023
Hi Mike, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Elizabeth H.
They're very easy to work with & response time as of late, has been fantastic
Reply from Hello AlphaApr 18, 2023
Hi Elizabeth, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
AMANDA L.
My experience with alpha has been very good and beneficial
Reply from Hello AlphaApr 18, 2023
Hi Amanda, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Erin L.
I’ve not yet gotten any notice of my prescription being sent. It’s been a week. Update: after contacting Alpha, they confirmed an issue with my prescription, and we figured out a solution.
Reply from Hello AlphaApr 17, 2023
Hi Erin, Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
Heather B.
Timely responses. Easy to communicate with physicians.
Reply from Hello AlphaApr 18, 2023
Hi Heather, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Melissa
Easy to access, simple platform to operate and fair pricing. I had my visit and appropriate meds filled by end of the same day.
Reply from Hello AlphaApr 18, 2023
Hi Melissa, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
