Jennifer
How does one go about keeping on…
How does one go about keeping on schedule with the moonjaro shots? I am now 2 weeks past due for my shot because alpha will not message me back or send in my prescription. The money has already been deducted from my account and of course i cannot get that back. This is so annoying. I am really really hoping this will get resolved asap but i am not holding my breath.
Reply from Hello AlphaNov 7, 2022
Hi Jennifer, Thank you for bringing this to our attention. We’re continuing to experience high demand for our services, resulting in longer wait times. Please allow time for your clinical team to respond on our secure messaging platform. This is to respect your privacy and ensure your care is safe and effective. We appreciate your patience while we work to scale our team to meet this demand. We hear you, and expect to resolve these delays soon.



