Monica R.
The NP was very helpful and…
The NP was very helpful and informative. My prescription was sent promptly. I couldn't have asked for more. And the fact that I got to do this from the convenience of my home!

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Monica R.
The NP was very helpful and informative. My prescription was sent promptly. I couldn't have asked for more. And the fact that I got to do this from the convenience of my home!
Kayla C.
Excellent fast healthcare from the privacy of my home!
Joanna R.
Easy to use and great service.
Beverly W.
Alpha Medical has be on point in my health care, communication, and timely response. Any time I had a question, my health care team was there to address those questions. Thank you so much. Beverly White
Sam
So incompetent. You basically have to do support's job for them. You chat them and get a response the next day... no phone calls. You have to explain step-by-step what you need them to do, or it won't get done. I missed an ENTIRE DOSE because of their miscommunication with their own pharmacies. I guarantee that at least 50% of the people on this website are looking to reimburse their purchases with HSA. Good luck viewing receipts for all your orders in one place. You have to literally chat them to get receipts for your consults. I'm so tired of them. I received weight loss medication through them. Insurance copay at any local pharmacy: $25. Same day pickup. Copay through their weird pharmacies: $90 (nearly 4x as much) and get your prescription in 2 weeks. No, it wasn't a shipping delay, it was a PHARMACY delay. Don't waste your time. There's a million companies that offer the same service.
Reply from Hello AlphaMar 4, 2022
Hi Sam, our care team will be reaching out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Carson B.
Took them way too long to process my prescription. The doctor did have a question about one of my answers — but over 24 hours to look at my first request, and then almost 24 hours to look at the message I sent her in response to her question? That’s a lifetime when you have an infection. I went through another website who had my prescription ready for me the next morning. There are better websites.
Reply from Hello AlphaMar 4, 2022
Hi Carson, please reach out to us in your patient dashboard and we're happy to further assist. Thank you! - https://app.helloalpha.com/messages
Karla
This is my first time using Alpha medical. It was so easy to get my birth control prescription. I was also very happy with how fast my pills arrived. So far I am very happy with Alpha medical.
Amy R.
I have enjoyed Alpha very much over the past few months - great communication and response time with my doctor - would definitely recommend !