Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Caisey G.
I love alpha medical! My NP is truly so quick and responsive and has helped me tremendously with my mental health this past year! They are affordable and I feel like they really care. I have even started to use the skincare services and I am excited to see where that heads! Would definitely recommend to my friends and family.
Tamara C.
Very fast service. Convenient and way more affordable than a doctor's visit. Have recommended to several friends.
htxwmn
I asked for a specific inhaler and they sent the wrong one. They said it's been corrected but I haven't received next months yet, so I'm not sure if it's actually been taken care of or not.
Reply from Hello AlphaFeb 22, 2022
Hello, please reach out to us in your patient dashboard - https://app.helloalpha.com/messages so that we can further assist you with this. Thank you!
Wende
Alpha Medical was aware and understanding of my frustrations and was able to assist in helping me tweak my medications. The doctor was informative and gave me options where I was able to choose.
Rebecca
So pleased with this service, could not be an easier process. They even take care of insurance dealings for me, I don’t have to do a thing! If I have any concerns about anything, I send a message and someone gets back to me within 24 hours every time. Totally worth looking into. So glad I found this, such great customer service & they help me feel better. :)
Tina
This has been the most effective, convenient, and affordable health care solution to manage my asthma. They respond quickly and the medication has worked excellent.
Sheena D.
I got prescribed a prescription from here and It was not covered by my insurance. They had to go a PA, and said it was denied. Which is ok. Then the doctor prescribed me another medication which was covered by insurance and they billed me cash when they have my insurance on file. So instead of paying like 7 dollars for a prescription. I paid 35 dollars. I was told I can not get reimbursed for the difference. I will definitely go to HealthTap where the memberships is lil like 15 a month and they are responsive.
Reply from Hello AlphaFeb 22, 2022
Greetings, Thank you for contacting us. We apologize for the inconvenience(s) that you have experienced. At Alpha, we strive to provide the best care possible to our patients. Could you please let us know the email address that is associated with your helloalpha.com account so we can reach out to you through your messaging portal and address any concerns that you may have? Alternatively, please write to us at https://app.helloalpha.com/messages and one of our staff will be happy to assist you. Sincerely, Alpha Care Team
Brigitta T.
Alpha medical has helped my mental health tremendously
