Sitivia A.
So far so good!
So far so good!

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Sitivia A.
So far so good!
Jenn de G.
Do NOT use Alpha! They take days at a time to respond to every message you send. A normal conversation takes a week when each rep takes over a day to answer you! They will lie about your insurance saying you don't have coverage to get you to "cash pay". Then if you try to transfer to another pharmacy that can confirm your insurance they make up reasons to not approve the prescription. This place is a joke. Please do NOT use them. It's been over a month dealing with them and a simple prescription is still NOT filled! There is no way to call and complain. Their phone number goes to a voicemail that no one returns calls to!
Reply from Hello AlphaNov 23, 2021
Hi Jenn, our care team will be reaching out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Julia
I love alpha medical!!! It is so nice to not have to worry about my prescriptions anymore. I have told all my friends about how convenient and reliable it is. I also love the little gifts they send every once in a while, this month was a little nail clipper set. Highly recommend!!
Sara S.
Great staff! They get back with you very quick!
Aimee
I love how easy and convenient this platform is.
Tracie L.
They are the best with prescriptions being delivered to your door. Didn't really help my nail fungus yet but still in progress this is my 3rd month supply of fungus related pills
Erin
Very helpful and convenient. So glad to finally have the help I needed
Erin C.
Fast, easy, and convenient!