JoAnne
Very satisfied with my experience with…
Very satisfied with my experience with Alpha. The staff was very helpful in choosing a medication that was best for me while considering insurance and possible side effects.

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
JoAnne
Very satisfied with my experience with Alpha. The staff was very helpful in choosing a medication that was best for me while considering insurance and possible side effects.
Megan R.
I'm grateful to have found Alpha Medical! The process was streamlined and smooth and I couldn't be happier to have found this valuable health resource.
Olivia C.
I have loved the medicine y’all prescribed me everything seems to be going a lot smoother for me
K.
They definitely delete the bad reviews. You can take a lot of time to write a detailed history about what is going on, but they have a ton of patients and little time so really they’re just sending you automated recommendations for the answers you fill out on a survey. I have a complicated infection and saw a physician who began treating me, but it was costly and took a lot of time. They clearly just pressed “reviewed” or clicked a box and didn’t read the detailed information I provided about why my infection didn’t respond to prior treatment so that I could receive a customized treatment. To be realistic, they can’t offer customized care with such a high volume and I understand a appreciate that, but I wish this was made clear. I even sent a message about a symptom and my answers “from the provider” were obviously just automated responses and weren’t at all specific to me (for example, it says to take a test that I’ve already taken and clearly stated is negative). I’m positive they will delete this review but hope people are aware before spending $40+ that you will not be getting customized care. If you have insurance and are able, it might be more worthwhile to spend a similar amount on a copay for a telehealth visit with a provider who actually cares about your symptoms, history and the context of your case.
Reply from Hello AlphaOct 7, 2021
Hi there - thanks for reaching out and sharing your feedback. We can assure you that we do not delete any reviews (nor do we have the option to do so via the review platform, TrustPilot). We are sorry that you had this experience and would love to look into your account further. Can you please send us a message at app.helloalpha.com/messages? Our care team would be more than happy to further assist you.
Brianna S.
Very easy and got my order within a week.
Rebecca L.
Zero effort for the dr to understand me and recommend the best course of treatment. I point blank asked for best recommendation and was only asked if that is the med I want. Then my rx showed up and was only for 15 days. If you are good navigating the weight loss world alone, this program is for you.
STEPHEN C.
Fast and easy service day one start now.
Amy A.
Alpha Medical listen to my needs and helped me navigate a good solution.