Linda C.
Quick and excellent service easy to…
Quick and excellent service easy to navigate and contact someone

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Linda C.
Quick and excellent service easy to navigate and contact someone
Hailey T.
I received my package late! :( I was really confused because I got an email saying it was being shipped, and then got another one a week (or even more) later that again said it was being shipped so I got it later than I should have. I ran out of my medication before I got the new one, so I really hope this doesn't happen again.
Private
I didn’t think it would take so long to receive my meds after placing the order. My outbreak is almost over.
Reply from Hello AlphaSep 30, 2021
Hi there - thanks for submitting your feedback! Please note for future that if you would like to receive medication for any urgent medical conditions, you can always opt to have your medication sent to your local pharmacy for pick-up. We hope you are still able to use your treatment!
Alexander
The website and forms were super easy to use! Very satisfied with the end result.
Madison C.
I asked for birth control that gives me a period and this is the second round of three months with the no period pills. Canceling and won’t buy again. Also very hard to contact customer service. Needs a phone service that works bad.
Reply from Hello AlphaSep 30, 2021
Hi Madison - thanks for reaching out. Our Care Team has confirmed that they received your voicemail and a registered nurse attempted to contact you back in your Alpha patient dashboard with some follow up questions. Our team has not received a response to this message yet. Please do not hesitate to message us at app.helloalpha.com/messages.
Julianna C.
Ended up getting charged twice for my 3 month subscription cause of a lost package, thought you guys would at least send me another 3 month pack because I paid for 2 packs!
Reply from Hello AlphaSep 30, 2021
Hi Juliana - thanks for reaching out. Our Care Team has confirmed that they have reached out to you to explain the charges for your medication. Should you have any additional questions, please do not hesitate to message us in your patient dashboard.
Kristy
Did exactly what I needed them to do, on time delivery and inexpensive.
Dana T.
They have been very helpful and knowledgeable. I have no complaints.